Common use of End User Satisfaction Clause in Contracts

End User Satisfaction. As End-Users must be able to easily and quickly address potential billing disputes, EBI may provide the End-User or a regulatory agency on request; - The name, address, phone number and fax number of the Client. - The nature of any charge - The method of authorization. - Information as to how an End-User may cancel a service or product. In conjunction with the Agreement EBI, or Client, will provide: - A toll-free customer service number. - Dedicated staff to respond to End-Users inquiries, - Full and timely investigation Of any written dispute. - A credit or response to the End-User within 30 days of the End-User's dispute.

End User Satisfaction. As End-Users must be able to easily and quickly address potential billing disputes, EBI may provide the End-User or a regulatory agency on request; - : o The name, address, phone number and fax number of the Client. - o The nature of any charge - o The method of authorization. - o Information as to how an End-User may cancel a service or product. In conjunction with the Agreement EBI, or Client, will provide: - o A toll-free customer service number. - o Dedicated staff to respond to End-Users inquiries, - . o Full and timely investigation Of of any written dispute. - o A credit or response to the End-User within 30 days of the End-User's dispute.