Email Communications. Because standard Internet email transmissions are not secure, you agree to log into Online Banking and contact us electronically only through any secure messaging service that we may make available to you for any inquiries or requests that you may have regarding your Account(s). We cannot otherwise act on instructions sent by you from an external email address except through the secure messaging service that we make available to you through Online Banking or our website. We will not immediately receive email that you send. Therefore, you should not rely on email if you need to communicate with us immediately (for example, to request a stop payment, to report a lost or stolen ATM or debit card and/or Password, to report an unauthorized transaction from one of your Personal Deposit Accounts, or to report an error on your statement). We will not take actions based on your email requests until we actually receive your message and have a reasonable opportunity to act including but not limited to a voice call from us to you.
Appears in 4 contracts
Samples: Esign and Electronic Disclosure Agreement, Esign and Electronic Disclosure Agreement, Esign and Electronic Disclosure Agreement
