Common use of DIR Meetings Clause in Contracts

DIR Meetings. To enable DIR’s role in overseeing the Agreement, DIR interfaces with STC Customers and Service Providers on a variety of enterprise issues. On a daily basis, DIR management and technical staff interface with Customers and Service Providers to answer questions about the Agreement, understand and resolve issues, and facilitate communication and coordination. DIR also has regular enterprise operations meetings with the MSI and appropriate Service Component Provider staff to manage the Agreement. These meetings have included but have not been limited to the following topic areas: a. Service delivery and operations performance b. Problem Management c. Availability and Capacity Management d. Finance, invoices, and chargeback