Device Reliability Clause Samples
Device Reliability. The solution will provide device reliability and a service level that ensures no student is without a functioning device for more than one (1) school day. This may mean that different support plans need to be in place for different schools.
Device Reliability. 9.5.1 Each Business Day the Operator shall maintain a record of all device failures occurring in service during the previous Day (where such failure has had the effect of preventing the use of Leap Cards at the device) and retain such records for a period of 12 (twelve) months and shall make such records available to the Authority upon request.