Common use of Development Support Clause in Contracts

Development Support. Certain Software Subscriptions include Development Support. “Development Support” consists of assistance with architecture, design, development, prototyping, installation, usage, problem diagnosis and bug fixes, in each case, for the applicable Software when used for Development Purposes. Requests for deployment and maintenance assistance and/or assistance for Production Purposes are not included within the scope of Development Support, but may be available on a consulting basis under the terms of a separate agreement.

Appears in 2 contracts

Sources: Red Hat Enterprise Agreement, Enterprise Agreement

Development Support. Certain Software Subscriptions include Development Support. “Development Support'' consists of assistance with architecture, design, development, prototyping, installation, usage, problem diagnosis and bug fixes, in each case, for the applicable Software when used for Development PurposesUse. Requests for deployment and maintenance assistance and/or assistance for Production Purposes Use are not included within the scope of Development Support, but may be available on a consulting basis under the terms of a separate agreement.

Appears in 1 contract

Sources: Product Appendix for Software and Support Subscriptions