Common use of Development Support Clause in Contracts

Development Support. Palm will provide Licensee with a reasonable level of support by telephone, e-mail, fax or, if mutually agreed by the parties, in person at Palm’s Santa Clara, California site, during Palm’s normal business hours (8:00 a.m.—5:00 p.m. California time, Monday through Friday, excluding holidays) in connection with Licensee’s use of the Palm Software to develop and support the Licensee Products, including the use of reasonable commercial efforts: (i) to answer Licensee’s questions regarding the proper utilization and optimization of the Palm Software; and (ii) to provide solutions, workarounds and/or patches to correct any reproducible error in the Palm Software. Licensee shall designate up to two qualified individuals to act as primary technical liaisons for communications with Palm’s technical support staff. Palm shall designate two qualified individuals to act as primary and secondary technical liaisons for communications with Licensee’s technical support staff.

Development Support. Palm will provide Licensee with a reasonable level of support by telephone, e-mail, fax or, if mutually agreed requested by the partiesLicensee, in person at Palm’s 's Santa Clara, California site, during Palm’s 's normal business hours (8:00 a.m.—5:00 a.m. - 5:00 p.m. California time, Monday through Friday, excluding holidays) in connection with Licensee’s 's use and permitted distribution and modification of the Palm Software to develop and support the Licensee ProductsSoftware, including the use of reasonable commercial efforts: (i) to answer Licensee’s 's questions regarding the proper utilization and optimization of the Palm Software; and (ii) to provide solutions, workarounds and/or patches to correct any reproducible error in the Palm Software. Licensee shall designate up to two qualified individuals to act as primary technical liaisons for communications with Palm’s 's technical support staff. Palm shall designate two qualified individuals to act as primary and secondary technical liaisons for communications with Licensee’s 's technical support staff.