Delivery of Survey. Subject to clauses 12 and 16.1, Nearmap will deliver the Survey to the Licensee by uploading the Survey to the Website within 6 months of the date on which Nearmap receives payment of the Survey Fee in full from the Licensee. Nearmap will notify the Licensee in writing once the Survey has been uploaded to the Website. Availability to other Nearmap customers Nearmap may, at its absolute discretion, allow other customers of Nearmap to access the Survey on the Website. Refund of Survey Fee If the Licensee is not in breach of the Agreement and Nearmap elects to terminate the Agreement under clause 6.4 prior to delivery of the Survey, Nearmap will refund the Survey Fee to the Licensee. CUSTOMER SUPPORT During the Term the Licensee may contact Nearmap at xxxx://xxxxxxx.xxxxxxx.xxx with the Licensee’s support queries. However, Nearmap cannot guarantee that it will be able to resolve any issue raised by the Licensee. Nearmap has no obligation to provide the Licensee with any additional support, but if Nearmap agrees to do so Nearmap may charge the Licensee reasonable additional fees for the additional support provided to the Licensee by Nearmap.
Appears in 5 contracts
Samples: Products Agreement, Products Agreement, Products Agreement
