Common use of Definition of the indicator and monitoring methods Clause in Contracts

Definition of the indicator and monitoring methods. The minimum cleanliness conditions for the ships are satisfied when: a) the scheduled cleaning tasks are carried out, measured by the following indicator: PULN_EX, Execution of scheduled cleaning cycles on the ships; b) the compliance of the tasks carried out is verified, measured by the following indicator: PULN_VR, Compliant execution of cleaning tasks. Checks on ship cleanliness is done through direct surveys carried out by the Ministry. In the context of individual checks, the elements indicated in the table below will be assessed: Task class Minimum frequency Objective Minimum activities On board task As required Guarantee a return to acceptable conditions of cleanliness for toilets, flooring and components with the greatest level of contact with users, during the service  Removal of waste and emptying of waste baskets  Cleaning toilets  Restocking of water and hygienic accessories  Removal of any water pooled on the floor End of service cleaning Daily Guarantee the elimination of dirt on toilets, flooring and components with the greatest level of contract  Removal of waste and emptying of waste baskets  Careful cleaning and washing of toilets, flooring and other with users, at the end of the service components with the greatest level of contact with users, as well as the removal of any water pooled on the floor  Restocking of water and hygienic accessories  Emptying of waste water  Tidying up of various areas  Cleaning of cabins and changing of linens Docking and maintenance cleaning At each stop for scheduled maintenance Guarantee a return to maximum conditions of hygiene and decorum for all components of the ship, during extended stops or during stops at maintenance areas  Full washing of all internal and external components (decks and external corridors, etc.) of the ship  Washing of any curtains.  Refurbishment or replacement of any damaged components or furnishings  Disinfection, pest and rodent removal when required  Removal of graffiti and writing when necessary  Pursuant to measure 10 of Annex A to ART Resolution 96/2018, the two indicators will be calculated:  PULN_EX

Definition of the indicator and monitoring methods. The minimum cleanliness conditions for the ships are satisfied when: a) the scheduled cleaning tasks are carried out, measured by the following indicator: PULN_EX, Execution of scheduled cleaning cycles on the ships; b) the compliance of the tasks carried out is verified, measured by the following indicator: PULN_VR, Compliant execution of cleaning tasks. Checks on ship cleanliness is done through direct surveys carried out by the Ministry. In the context of individual checks, the elements indicated in the table below will be assessed: Task class Minimum frequency Objective Minimum activities On board task As required Guarantee a return to acceptable conditions of cleanliness for toilets, flooring and components with the greatest level of contact with users, during the service  • Removal of waste and emptying of waste baskets  • Cleaning toilets  • Restocking of water and hygienic accessories  • Removal of any water pooled on the floor End of service cleaning Daily Guarantee the elimination of dirt on toilets, flooring and components with the greatest level of contract  with users, at the end of the service • Removal of waste and emptying of waste baskets  • Careful cleaning and washing of toilets, flooring and other with users, at the end of the service components with the greatest level of contact with users, as well as the removal of any water pooled on the floor  • Restocking of water and hygienic accessories  • Emptying of waste water  • Tidying up of various areas  • Cleaning of cabins and changing of linens Docking and maintenance cleaning At each stop for scheduled maintenance Guarantee a return to maximum conditions of hygiene and decorum for all components of the ship, during extended stops or during stops at maintenance areas  • Full washing of all internal and external components (decks and external corridors, etc.) of the ship  • Washing of any curtains.  • Refurbishment or replacement of any damaged components or furnishings  • Disinfection, pest and rodent removal when required  • Removal of graffiti and writing when necessary  • Pursuant to measure 10 of Annex A to ART TRA Resolution 96/2018, the two indicators will be calculated:  PULN_EX• PULN_EX 𝑡𝑟𝑖𝑚𝑒𝑠𝑡𝑟𝑒 = ( ) 𝑥100 𝑛° 𝑖𝑛𝑡𝑒𝑟𝑣𝑒𝑛𝑡𝑖 𝑝𝑟𝑜𝑔𝑟𝑎𝑚𝑚𝑎𝑡𝑖 • PULN_VR = ( ) 𝑥100 𝑛° 𝑖𝑛𝑡𝑒𝑟𝑣𝑒𝑛𝑡𝑖 𝑖𝑠𝑝𝑒𝑧𝑖𝑜𝑛𝑎𝑡𝑖 • The minimum level for the indicator PULN_EX is 100%; • The minimum level for the indicator PULN_VR will be that registered in the last year prior to that in which the tender was awarded, if it can be determined with the current monitoring system. Alternatively, the average obtained during the first year the new service is executed will be used. • The unitary penalty for not reaching the minimum level for each indicator is set at € 500 for each non-compliant task identified.