Common use of Dedicated Account Manager Clause in Contracts

Dedicated Account Manager. The Account Manager shall serve as the Central Point of Contact and have the authority to negotiate the Contract between the State and Contractor. In addition, the Account Manager shall assist with account implementation and maintenance throughout the life of this Contract. Daily inquires and most customer-specific issues can be handled at the Dedicated Account Manger level. The Dedicated Account Manager has access to information, including, but not limited to, order status, delivery information, quotes, contracted pricing, standard offering item availability, and product information. The Account Manager shall also actively market the products and services of this Contract to Governmental Entities and local schools under the K12/Library/OneIndiana program. National Account Manager – The National Account Manager shall be responsible for assisting with the account management and maintenance and work to ensure contract compliance.

Dedicated Account Manager. The Account Manager shall serve as the Central Point of Contact and have the authority to negotiate the Contract between the State and Contractor. In addition, the Account Manager shall assist with account implementation and maintenance throughout the life of this Contract. Daily inquires such as service issues, billing errors, and most customer-specific issues can be handled at the Dedicated Account Manger level. The Dedicated Account Manager has access to information, including, but not limited to, order service status, delivery information, quotesservice delays, contracted pricing, standard offering item availabilityrepair shops in the network, and product service information. The Account Manager shall also actively market the products and services of this Contract to Governmental Entities and local schools under the K12/Library/OneIndiana K-12Indiana program. National Account Manager – The National Account Manager shall be responsible for assisting also work with the account State Contract Manager on the details and management and maintenance and work to ensure contract complianceof the Savings Model.