Data Backup Services Clause Samples

Data Backup Services. 27.1 Where we provide a service to back up your data the following terms will apply. 27.1.1 We will provide you with the backup application. You are responsible for telling us in writing which data are to be backed up and for notifying us in writing of any changes to this. 27.1.2 If you uninstall the backup application, you will lose access to all the Backup Data for the Service after the time that the Service Schedule shows for keeping deleted data. 27.1.3 This service does not constitute a ‘Disaster Recovery’ service. We will restore data by downloading it from the backup servers. If for speed or other reasons you ask for your data to be restored by a physical transfer of disks we may charge additional fees. 27.1.4 You must ensure the following conditions are met for the Data Backup Service to work. If you do not, we will not be able to backup or restore your data and we will not be responsible for any loss of data that results. 27.1.5 Your Computer must be connected to a power source, turned on and not in a standby or sleep mode. 27.1.6 Your Computer must be connected to the Internet. The speed and type of connection may affect which services we can provide and how long they take to perform. You must ensure that your Internet connection and firewall allow the backup traffic. 27.1.7 You must not remove access permissions for the Backup Software from the data to be backed up. You must not change the settings on the Backup Software. 27.1.8 You acknowledge that if you use backup services from ▇▇▇▇.▇▇▇ then Microsoft Exchange backups may not by fully reliable. 27.2 We do not do the following: 27.2.1 Keep files that you have deleted from your Computer and old versions of files that you have overwritten on your Computer beyond the time limits set out in the Service Schedules. The Service is a backup of the current files on your Equipment and not a long-term archive. 27.2.2 Choose which files on your Computer to exclude or include in backups, nor which files or folders to restore. 27.2.3 Do data management: cataloguing files, archiving files to permanent offline storage, splitting large files into smaller ones, managing versions of files, database administration, encryption and decryption of files, deleting old and temporary files, and searching for files. 27.2.4 Repair corrupted files. We do not recover data from disks that are corrupt or have physically malfunctioned. 27.3 Charges for data storage 3.1 We will charge you for the amount of Data Storage that you...

Data Backup Services