Customization/Special Programming Services Clause Samples

Customization/Special Programming Services. If the Quotations indicate that ChemWare will provide any customization or special programming Services, a RSSC must be prepared by ChemWare, and reviewed and signed by Customer, prior to commencing Services. If the Quotations indicate that ChemWare will provide data export or migration Services, Customer shall provide ChemWare with: (a) the data files to be migrated, in a format required by ChemWare; and (b) a description of the third party software on which the Customer applications and files are currently running, which may include an entity relationship diagram. Customer shall pay the full cost of obtaining and installing the data and information, including any costs of reruns or reinstallation if the data or the media on which it has been provided are in any way defective. Customer is responsible for keeping a backup of all data and information files that allow for the recreation of the data and information files in the event that those provided to ChemWare are lost or destroyed.