CUSTOMER'S COMMITMENT Clause Samples

CUSTOMER'S COMMITMENT. Yes No 1. I hereby confirm that the above information is true, correct and most up-to-date at time of signing and I will update to the Bank within 30 days if there is any changes. I hereby allow the bank to apply the information herein and any updated information for all products, service of the Bank to which I registered. 2. I agree that (i) the Bank can request any additional documents, papers, other information from time to time; and (ii) the above specimen signature will be used to verify the authenticity of my instructions submitted to the Bank. 3. I carefully read, understood and agree to comply with: (i) “General Terms and Conditions”, any other Terms and Conditions of related Products/Services; (ii) “Consumer International Debit Card Terms and V. FOR BANK USE ONLY Conditions”; (iii) “Security and Privacy Agreement”; (iv) “Personal Bank tariff”; and (v) “Card service tariff” which are announced at the Bank’s branches/TO or on website ▇▇▇▇▇▇▇.▇▇▇.▇▇ 4. This Application and its amendments, supplementations together with the above documents in the Article III.3 shall constitute the Agreement on Registration of Information, Opening Account and Banking Service between me/us and the Bank; 5. I agree to use the above registered banking service(s) which shall be connecting automatically with all my demand deposit accounts opened at the Bank unless otherwise registered 6. I commit to be the sole beneficial owner of the account(s) opened by me at the Bank and other related transactions of this/these account(s). 7. The date on which the Bank approves without its stamp shall be the written and effective date of the Agreement on Registration of Information, Opening Accounts and Banking Service and the operation commencement date of the registered account(s) herein.

CUSTOMER'S COMMITMENT. In consideration of receiving and using the Equipment, you agree that: • You will pay your charges billed under this Agreement when due. You agree to pay HST and any other taxes payable in connection with this Agreement. • You will promptly inform us of any change in i) your mailing address at least 30 days in advance of such change; and/or ii) if previously provided, bank account or credit card information you provided us promptly after such change is made. • Your charges may be included on your utility bill, or we may choose to bill you separately or through our service provider. Acceptable methods of payment, which currently include pre-authorized payment, payment by cheque, by telephone or in person, or online banking, will be set out on the bill you receive. Should any payment be returned for non-sufficient funds (“NSF”), you agree to pay a NSF charge of $25. A late payment charge will apply to all overdue amounts on your bill, including applicable federal and provincial taxes. The rate for late payment charges is 1.5% per month or 18% per year (for an effective rate of 19.56% per year). Your bill is due on the date indicated on the bill. • Late Payment Charges on your Enbridge Gas Distribution (“EGD”) Bill (applicable only if your charges are included on your EGD bill): A late payment charge will apply to all overdue amounts on your EGD bill, including applicable federal and provincial taxes. The late payment charge will be calculated and applied as approved by the Ontario Energy Board (“OEB”). The current OEB-approved late payment rate is 1.5% per month or 18% per year (for an effective rate of 19.56% per year). Your EGD bill is due when you receive it, which is considered to be three days after the bill date. If you do not pay your bill in full by the late payment effective date on the first page of your EGD bill, a late payment charge equal to the late payment rate multiplied by a total of all unpaid charges will be added to your EGD bill.

CUSTOMER'S COMMITMENT. 2.1. Strictly follow the Service instructions provided by Vietcombank. 2.2. An instruction will be considered as authenticated and accepted by Vietcombank if it has been effected through the Service using an appropriate Username, Password, and/or any other additional verification imposed Vietcombank unless Customer gives Vietcombank prior notice as specified in section 6.3 and 6.8 of Article 6. 2.3. Agree to provide all the information requested by Vietcombank to serve the Service supply. Customer ensures that all the information provided to Vietcombank is correct, adequate, truthful and updated. Customer has to be responsible for all damages, losses or other risks caused by provision of incorrect, inadequate, untruthful and outdated information 2.4. In case of using electronic banking service, email, Customer agrees: a. To inform Vietcombank any change concerning Customer’s email address, mobile phone number (whether these changes arise from new mobile number change, service termination with the service provider, loss of mobile phone, or any other reasons). Vietcombank will continue to provide Service via registered email or mobile phone number until receiving the notice of changes from Customer. b. Message is considered to be sent to Customer if the message is sent by service providing partner whether Customer receives this message or not. c. For the electronic banking service via mobile phone message: Vietcombank will not ensure be responsible for any information or message of electronic banking service logged on and used by an unauthorized third party since the information/message received and sent to the service provider by service providing partner of Vietcombank. Customer agrees that Vietcombank will be absolved in these cases. d. To receive messages sent by Vietcombank with purposes below: - Informing changes in the Customer’s registered account - Informing OTP (electronic password) - Informing new products, services and promotion programs - Informing other notices to implement the electronic banking service with Customer 2.5. Customer may make payments by using the Service at Customer’s disposal; however the payments must not exceed the daily transfer/payment limit approved by Vietcombank as well as Customer’s available account balance unless Customer is given an overdraft for such account by Vietcombank.

CUSTOMER'S COMMITMENT. In consideration of receiving and using the Equipment, you agree that: • You will pay your charges billed under this Agreement when due. You agree to pay HST and any other taxes payable in connection with this Agreement. • You will promptly inform us of any change in i) your mailing address at least 30 days in advance of such change; and/or ii) if previously provided, bank account or credit card information you provided us promptly after such change is made. • Your charges may be included on your utility ▇▇▇▇, or we may choose to ▇▇▇▇ you separately or through our service provider. Acceptable methods of payment, which currently include pre-authorized payment, payment by cheque, by telephone or in person, or online banking, will be set out on the ▇▇▇▇ you receive. Should any payment be returned for non-sufficient funds (“NSF”), you agree to pay a NSF charge of $25. A late payment charge will apply to all overdue amounts on your ▇▇▇▇, including applicable federaland provincial taxes. The rate for late payment charges is 1.5% per month or 18% per year (▇▇▇▇▇ effective rate of 19.56% per year). Your ▇▇▇▇ is due on the date indicated on the ▇▇▇▇. • Late Payment Charges on your Enbridge Gas Distribution (“EGD”) ▇▇▇▇ (applicable only if your charges are included on your EGD ▇▇▇▇): A late payment charge will apply to all overdue amounts on your EGD ▇▇▇▇, including applicable federal and provincial taxes. The late payment charge will be calculated and applied as approved by the Ontario Energy Board (“OEB”). The current OEB- approved late payment rate is 1.5% per month or 18% per year (for an effective rate of 19.56% per year). Your EGD ▇▇▇▇ is due when you receive it, which is considered to be three days after the ▇▇▇▇ date. If you do not pay your ▇▇▇▇ in full by the late payment effective date on the first page of your EGD ▇▇▇▇, a late payment charge equal to the late payment rate multiplied by a total of all unpaid charges will be added to your EGD ▇▇▇▇. • The rate on the date of this Agreement for your monthly rental charge is the amount set out

CUSTOMER'S COMMITMENT. The parties agree to substitute Subsection 4(A) of the PET to read in its entirety as follows: (A) Commencing as of September 1, 1997, and continuing through the end of the Service Term (including any extensions thereto) (the "Commitment Period"), Customer agrees to maintain, on a take-or-pay basis, Monthly Revenue of at least $1,083,333 ("Customer's Minimum Revenue Commitment").

CUSTOMER'S COMMITMENT. The parties agree to substitute Subsection 9(A) of the Agreement to read in its entirety as follows: (A) Commencing as of the Effective Date and continuing through the end of the Term (the "COMMITMENT PERIOD") Customer agrees to maintain, on a take- or-pay basis, Monthly Recurring Interexchange Service Charges of at least $553,450 ("CUSTOMER'S COMMITMENT"). It is further understood by the parties that certain Members have individually committed for a certain portion of Customer's Commitment as further described in the Amended and Restated Commitment Schedule. Provided, however, nothing contained herein shall be construed as to make ACCA directly liable to WilTel for the Monthly Recurring Interexchange Service Charges of any individual Member or to make any Member directly liable to WilTel for the Monthly Recurring Interexchange Service Charges of any other individual Member.