Common use of Customer Support Clause in Contracts

Customer Support. Customer support and training are FREE and available Monday-Friday, from 6:00 A.M. to 5:00 P.M. MST, for any authorized user with a login. iWorQ provides unlimited remote Customer training (through webinars), phone support, help files, and documentation. Basic support request is typically handled the same day. iWorQ provides "Service NOT Software".

Appears in 7 contracts

Samples: Iworq Service Agreement, Iworq Service Agreement, Iworq Service Agreement

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Customer Support. Customer support and training are FREE and available Monday-Friday, from 6:00 A.M. to 5:00 P.M. MST, for any authorized user with a login. iWorQ provides unlimited remote Customer training (through webinars), phone support, help files, and documentation. Basic support request is typically handled the same day. iWorQ provides "β€œService NOT Software"”.

Appears in 2 contracts

Samples: Iworq Service Agreement, Publicworks1 Agreement

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