Common use of Customer Support Clause in Contracts

Customer Support. Distributor shall handle and promptly settle any ---------------- User's customer complaints concerning the Products, following the Company's guidance included in the Company's operations guide provided by the Company to Distributor (the "Operations Guide"), as amended from time to time in the sole discretion of the Company, provided however, that the Company shall provide Distributor with a 30 (thirty) day prior written notice of any such change. Distributor agrees to assist the Company in arranging for any customer warranty service.

Appears in 5 contracts

Samples: Distribution Agreement (Applied Digital Solutions Inc), Distribution Agreement (Applied Digital Solutions Inc), International Distribution Agreement (Applied Digital Solutions Inc)

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Customer Support. Distributor shall handle and promptly settle any ---------------- User's customer complaints concerning the Products, following the Company's guidance included in the Company's operations guide provided by the Company to Distributor (the "Operations Guide"), as amended from time to time in the sole discretion of the Company, provided however, that the Company shall provide Distributor with a 30 (thirty) day prior written notice of any such change. Distributor agrees to assist the Company in arranging for any customer warranty service.

Appears in 2 contracts

Samples: International Distribution Agreement (Applied Digital Solutions Inc), Exclusive Distribution Agreement (Applied Digital Solutions Inc)

Customer Support. Distributor shall handle and promptly settle ---------------- any ---------------- User's customer complaints concerning the Products, following the Company's guidance included in the Company's operations guide provided by the Company to Distributor (the "Operations Guide"), as amended from time to time in the sole discretion of the Company, provided however, that the Company shall provide Distributor with a 30 (thirty) day prior written notice of any such change. Distributor agrees to assist the Company in arranging for any customer warranty service. Company shall bear all costs of any warranty or repair service so long as the product was used in accordance with the terms of this agreement.

Appears in 2 contracts

Samples: Exclusive Distribution Agreement (Applied Digital Solutions Inc), Exclusive Distribution Agreement (Applied Digital Solutions Inc)

Customer Support. Distributor shall handle and promptly settle ---------------- any ---------------- User's customer complaints concerning the Products, following the Company's guidance included in the Company's operations guide provided by the Company to Distributor (the "Operations Guide"), as amended from time to time in the sole discretion of the Company, provided however, that the Company shall provide Distributor with a 30 (thirty) day prior written notice of any such change. Distributor agrees to assist the Company in arranging for any customer warranty service.

Appears in 1 contract

Samples: Exclusive Distribution Agreement (Applied Digital Solutions Inc)

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Customer Support. Distributor shall handle and promptly settle any ---------------- User's ’s customer complaints concerning the Products, following the Company's ’s guidance included in the Company's ’s operations guide provided by the Company to Distributor (the "Operations Guide"), as amended from time to time in the sole discretion of the Company, provided however, that the Company shall provide Distributor with a 30 (thirty) day prior written notice of any such change. Distributor agrees to assist the Company in arranging for any customer warranty service.

Appears in 1 contract

Samples: Distribution Agreement (Applied Digital Solutions Inc)

Customer Support. Distributor shall handle and promptly settle any ---------------- User's customer complaints concerning the Products, following the Company's guidance included in the Company's operations guide provided by the Company to Distributor (the "Operations Guide"), as amended from time to time in the sole discretion of the Company, provided however, that the Company shall provide Distributor with a 30 (thirty) day prior written notice of any such change. Distributor agrees to assist the Company in arranging for any customer warranty service. Company shall bear all costs of any warranty or repair service so long as the product was used in accordance with the terms of this agreement.

Appears in 1 contract

Samples: Exclusive Distribution Agreement (Applied Digital Solutions Inc)

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