Common use of Customer Support Clause in Contracts

Customer Support. If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.

Customer Support. If Customer is You are entitled to receive Customer Support as part of a separately purchased Service PlanPlan for Your On-Premise License or as part of Your On-Premise Subscription License, Sage warrants that while Customer’s Your Service Plan is in effect and if it has You have paid all required Service Plan fees, Sage will use qualified personnel to provide You Customer Support in a professional manner consistent with industry standards. Customer’s Your sole remedy under this section 5.2 subsection 6b is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s Your claim.

Customer Support. If Customer is You are entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Your Service Plan is in effect and if it has You have paid all required Service Plan fees, Sage will use qualified personnel to provide You Customer Support in a professional manner consistent with industry standards. Customer’s Your sole remedy under this section 5.2 subsection 6b is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s Your claim.

Customer Support. If Customer is You are entitled to receive Customer Support as part of a separately purchased Service PlanPlan for Your On-Premise License or as part of Your On-Premise Subscription License, Sage warrants that while Customer’s Your Service Plan is in effect and if it has You have paid all required Service Plan fees, Sage will use qualified personnel to provide You Customer Support in a professional manner consistent with industry standards. Customer’s Your sole remedy under this section 5.2 subsection 7b is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s Your claim.