Common use of CUSTOMER SERVICE ACCESS Clause in Contracts

CUSTOMER SERVICE ACCESS. The Competitive Supplier agrees to provide, or cause to be provided, certain customer services to Participating Customers. Such services shall be reasonably accessible to all Participating Customers, shall be available during normal working hours, shall allow Participating Customers to transact business they may have with the Competitive Supplier, and shall serve as a communications liaison among the Competitive Supplier, the Municipality, and the Distribution Utility. A toll-free telephone number will be established by Competitive Supplier and be available for Participating Customers to contact Competitive Supplier during normal business hours (9:00 A.M.- 5:00 P.M. Eastern Time, Monday through Friday) to resolve concerns, answer questions and transact business with respect to the service received from Competitive Supplier. To the extent practicable, the Administrator will provide to Municipality, and the Municipality will post program-related information on the Municipality's website which will be available to Participating Customers for general information, comparative pricing, product, and service information, and other purposes.

CUSTOMER SERVICE ACCESS. The Competitive Supplier agrees to provide, or cause to be provided, certain customer services to Participating CustomersConsumers. Such services shall be reasonably accessible to all Participating CustomersConsumers, shall be available during normal working hours, shall allow Participating Customers Consumers to transact business they may have with the Competitive Supplier, and shall serve as a communications liaison among the Competitive Supplier, the Municipality, and the Distribution Utility. A toll-free telephone number will be established by Competitive Supplier and be available for Participating Customers Consumers to contact Competitive Supplier during normal business hours (9:00 A.M.- 5:00 6:00 P.M. Eastern Time, Monday through Friday) ), as well as 9:00am-1:00pm on Saturday, to resolve concerns, answer questions and transact business with respect to the service received from Competitive Supplier. To the extent practicable, the Administrator will provide to Municipality, and the Municipality will post program-related information on the Municipality's ’s website which will be available to Participating Customers Consumers for general information, comparative pricing, product, and service information, and other purposes.

CUSTOMER SERVICE ACCESS. The Competitive Supplier agrees to provide, or cause to be provided, certain customer services to Participating CustomersConsumers. Such services shall be reasonably accessible to all Participating CustomersConsumers, shall be available during normal working hours, shall allow Participating Customers Consumers to transact business they may have with the Competitive Supplier, and shall serve as a communications liaison among the Competitive Supplier, the Municipality, and the Distribution Utility. A toll-free telephone number will be established by Competitive Supplier and be available for Participating Customers Consumers to contact Competitive Supplier during normal business hours (9:00 A.M.- 5:00 6:00 P.M. Eastern Time, Monday through Friday) ), as well as 9:00am-1:00pm on Saturday, to resolve concerns, answer questions and transact business with respect to the service received from Competitive Supplier. To the extent practicable, the Administrator will provide to Municipality, and the Municipality will post program-related information on the Municipality's website which will be available to Participating Customers Consumers for general information, comparative pricing, product, and service information, and other purposes.