Common use of Customer Details Clause in Contracts

Customer Details. (a) In respect of each Customer, the User must provide to the Service Provider the following details: (1) name; (2) contact name; (3) telephone number; (4) address for service of notices; (5) site address for MIRN; (6) MIRN; (7) the estimated Quantity of, and the period over which, Gas is to be Supplied including estimated Customer MHQ and annual Quantity requirements; (8) for a typical 24 hour operation the estimated loads expected for each hour of that day; (9) sensitive load flag; (10) whether there are any medical exemptions relating to the Customer; (11) details of any special circumstances (such as meter access restrictions) of which the Customer has informed the User or of which the User is otherwise aware, and which the Service Provider requires to assist it to comply with its obligations under the Regulatory Instruments. (b) Information described in clause 9.4(a) must be provided in the following manner: (1) on or before the Commencement Date, by an electronic transfer of the requisite details from the User’s database (except to the extent the details have already been provided by the User to the Service Provider); (2) on a transaction by transaction basis or as the details described in clause 9.4(a) otherwise change; and (3) by monthly electronic transfers of the requisite details from the User’s database (or at any other agreed intervals) for the purpose of the reconciliation of information provided under this clause 9.4 with the equivalent information held by the Service Provider. (c) In respect of Distribution Services acquired by the User from the Service Provider as an End-User the User must provide to the Service Provider the information referred to in this clause 9.4 in respect of the User’s own consumption and usage of Gas at the Distribution Supply Points at which it acquires Distribution Services as an End-User.