Common use of Customer Data Return Clause in Contracts

Customer Data Return. Prior to termination or expiration of the Subscription Term, at Customer`s request, SAP shall provide to Customer, within a reasonable time period in a reasonable backup media format utilized by SAP, a final export of the Customer Data stored in the RISE with SAP S/4HANA Cloud, PE System. Customer must verify the usability of this export within two weeks of receipt. In the event Customer does not provide verification within the two-week period, the exported Customer Data shall be deemed usable. 客户数据归还。在订阅期限终止或有效期届满之前，SAP 应根据客户要求在合理期限内以 SAP 使用的合理备份介质格式向客户提供存储在 RISE with SAP S/4HANA Cloud（私有云版本）[ERP 云业务转型即服务私有云版本]系统中的客户数据的最终导出文件。客户必须在收到后两（2）周内验证导出数据的可用性。若客户在两周内未提供验证，导出的客户数据应被视为可用。 2.7. Additional Services. Customer may request Additional Services, (or the SAP Services Team may request such services on Customer’s behalf) through a service request on the SAP Service Request Platform. SAP will inform Customer (or Partner, if applicable) of the fees that will apply to the requested Additional Service, and Customer (or Partner, if applicable) shall confirm the purchase of such service. Any Additional Services completed by SAP will be invoiced monthly in arrears. “Additional Services” are specific tasks related to the Cloud Service systems identified in the RISE with SAP S/4HANA Cloud, private edition Roles and Responsibilities Documentation (made available to Customer on SAP’s website or upon request) as “Additional Service.” 额外服务。客户可通过 SAP 服务请求平台上的服务请求来请求额外服务（或 SAP 服务团队可代表客户请求此类 服务）。SAP 将告知客户（或合作伙伴，若适用）适用于请求的额外服务的费用，客户（或合作伙伴，若适用）应确认购买此类服务。SAP 完成的任何额外服务均按月延后开具发票。“额外服务”是指与云服务系统相关的 特定任务，见 RISE with SAP S/4HANA Cloud（私有云版本）[ERP 云业务转型即服务私有云版本]角色和责任文 档（通过 SAP 网站或应客户请求提供）中规定的额外服务。

Customer Data Return. Prior to termination or expiration of the Subscription Term, at Customer`s request, SAP shall provide to Customer, within a reasonable time period in a reasonable backup media format utilized by SAP, a final export of the Customer Data stored in the RISE with SAP S/4HANA Cloud, PE System. Customer must verify the usability of this export within two weeks of receipt. In the event Customer does not provide verification within the two-week period, the exported Customer Data shall be deemed usable. 客户数据归还。在订阅期限终止或有效期届满之前，SAP 客户数据归还。在租用期限终止或有效期届满之前，SAP 应根据客户要求在合理期限内以 SAP 使用的合理备份介质格式向客户提供存储在 RISE with SAP S/4HANA Cloud（私有云版本）[ERP 云业务转型即服务私有云版本]系统中的客户数据的最终导出文件。客户必须在收到后两（2）周内验证导出数据的可用性。若客户在两周内未提供验证，导出的客户数据应被视为可用云业务转型即服务私有云版本 ]系统中的客户数据的最终导出文件。客户必须在收到后两（2）周内验证导出数据的可用性。若客户在两周内未提供验证，导出的客户数据应被视为可用。 2.7. Additional Services. Customer may request Additional Services, (or the SAP Services Team may request such services on Customer’s behalf) through a service request on the SAP Service Request Platform. SAP will inform Customer (or Partner, if applicable) of the fees that will apply to the requested Additional Service, and Customer (or Partner, if applicable) shall confirm the purchase of such service. Any Additional Services completed by SAP will be invoiced monthly in arrears. “Additional Services” are specific tasks related to the Cloud Service systems identified in the RISE with SAP S/4HANA Cloud, private edition Roles and Responsibilities Documentation (made available to Customer on SAP’s website or upon request) as “Additional Service.” 额外服务。客户可通过 SAP 服务请求平台上的服务请求来请求额外服务（或 SAP 服务团队可代表客户请求此类 服务）。SAP 将告知客户（或合作伙伴，若适用）适用于请求的额外服务的费用，客户（或合作伙伴，若适用）应确认购买此类服务。SAP 完成的任何额外服务均按月延后开具发票。“额外服务”是指与云服务系统相关的 特定任务，见 RISE with SAP S/4HANA Cloud（私有云版本）[ERP 云业务转型即服务私有云版本]角色和责任文 档（通过 SAP 网站或应客户请求提供）中规定的额外服务。