Customer Charter. The Inspectorate has a customer charter setting out the level of service that a customer can expect. The charter is supported by a customer action plan and is available on the Inspectorate’s website.
Appears in 2 contracts
Sources: Oversight Agreement, Oversight Agreement
Customer Charter. The Inspectorate has a customer charter setting out the level of service that a customer can expect. The charter is displayed prominently on its website and is supported by a customer action plan and is available on the Inspectorate’s websiteplan.
Appears in 1 contract
Sources: Oversight Agreement