Customer Account Information. As part of the annual reporting requirement, Contractor shall make available to County detailed customer account information in tabular format and in electronic format (in computer software format that is compatible with County’s) that includes, at a minimum, the following information for each customer: account number; service address; customer’s name, address, and phone number; billing contact name, billing address, and phone number; solid waste and targeted recyclable materials collection service level (i.e., number of containers, size of containers, frequency of collection, and day(s) of collection), and rate charged. For multi-family customers, the customer account information shall also include the number of dwelling units at each multi-family residential complex.
Appears in 2 contracts
Sources: Franchise Agreement, Franchise Agreement