Critical Defect. An Error in the Software and Licensor Deliverables or documentation which renders the Software and Licensor Deliverables unable to perform a Functional Specification and for which a workaround is not available.
Critical Defect. Response: Licensor will provide a response by a qualified member of its staff to begin to diagnose and to correct a Critical Defect problem as soon as reasonably possible, but in any event a response via telephone will be provided within four (4) business hours. Licensor will continue to provide best efforts to resolve Critical Defects and will provide problem resolution within five (5) business days of the reported issue.
Critical Defect. An Error in the Services which renders the Services unable to perform a Functional Specification and for which a workaround is not available.
Critical Defect. A critical defect is an end defect which shows product leakage and/or is certain to produce a leak. A critical defect causes failure to the package to the point where the container will not fulfill its intended purpose and is most likely to result in an unacceptable condition for the consumer.
