Common use of Corrective Action/Provider Accountability Clause in Contracts

Corrective Action/Provider Accountability. 1. UNIVERSAL> If the Broker or the HST Office representative identifies, in its sole judgment, any deficiency in the Transportation Provider’s performance under these terms, the Broker or HST Office may require the Provider to develop a corrective action plan to correct such deficiency within a specified timeframe. 2. UNIVERSAL> The Transportation Provider agrees to respond to recommendations of any on-site visit and understands that failure to respond by the requested date or to implement a corrective action plan may result in future trips not being scheduled until such time as satisfactory responses are in place, fines or penalties in accordance with the HST Broker’s “Provider Accountability Policy”, or contract termination, at the Broker’s discretion.