Cooperation; Access. (a) The Customer Party shall, and shall cause its Group to, permit the Providing Party and its employees and representatives access, on Business Days during hours that constitute regular business hours for the Customer Party and upon reasonable prior request, to the premises of the Customer Party and its Group and such data, books, records and personnel designated by the Customer Party and its Group as involved in receiving or overseeing the Services as the Providing Party may reasonably request for the purposes of providing the Services. The Providing Party shall provide the Customer Party, upon reasonable prior written notice, such documentation relating to the provision of the Services as the Customer Party may reasonably request for the purposes of confirming any Invoiced Amount pursuant to this Agreement. Any documentation so provided to the Providing Party pursuant to this Section will be subject to the confidentiality obligations set forth in Section 12 of this Agreement. (b) Each party hereto shall designate a relationship manager (each, a “Relationship Executive”) to report and discuss issues with respect to the provision of the Services and successor relationship executives in the event that a designated Relationship Executive is not available to perform such role hereunder. The initial Relationship Executive designated by Ocwen shall be ▇▇▇▇▇▇▇ ▇. ▇▇▇▇▇ and the initial Relationship Executive designated by Altisource shall be ▇▇▇▇▇▇▇ ▇. ▇▇▇▇▇▇. Either party may replace its Relationship Executive at any time by providing written notice thereof to the other party hereto.
Appears in 3 contracts
Sources: Technology Products Services Agreement, Technology Products Services Agreement (Ocwen Financial Corp), Technology Products Services Agreement (Altisource Portfolio Solutions S.A.)
Cooperation; Access. (a) The Customer Party shall, and shall cause its Group to, permit the Providing Party and its employees and representatives access, on Business Days during hours that constitute regular business hours for the Customer Party and upon reasonable prior request, to the premises of the Customer Party and its Group and such data, books, records and personnel designated by the Customer Party and its Group as involved in receiving or overseeing the Services as the Providing Party may reasonably request for the purposes of providing the Services. The Providing Party shall provide the Customer Party, upon reasonable prior written notice, such documentation relating to the provision of the Services as the Customer Party may reasonably request for the purposes of confirming any Invoiced Amount pursuant to this Agreement. Any documentation so provided to the Providing Party pursuant to this Section will be subject to the confidentiality obligations set forth in Section 12 of this Agreement.
(b) Each party hereto shall designate a relationship manager (each, a “Relationship Executive”) to report and discuss issues with respect to the provision of the Services and successor relationship executives in the event that a designated Relationship Executive is not available to perform such role hereunder. The initial Relationship Executive designated by Ocwen OCWEN shall be ▇▇▇▇▇▇▇ ▇. ▇▇▇▇▇ and the initial Relationship Executive designated by Altisource ALTISOURCE shall be ▇▇▇▇▇▇▇ ▇. ▇▇▇▇▇▇. Either party may replace its Relationship Executive at any time by providing written notice thereof to the other party hereto.
Appears in 3 contracts
Sources: Technology Products Services Agreement (Altisource Portfolio Solutions S.A.), Technology Products Services Agreement (Ocwen Financial Corp), Technology Products Services Agreement (Altisource Portfolio Solutions S.A.)
Cooperation; Access. (a) The Customer Receiving Party shall, and shall cause its Group to, permit the Providing Party and its employees and representatives access, on Business Days business days during hours that constitute regular business hours for the Customer Receiving Party and upon reasonable prior request, to the premises of the Customer Party and its Group Receiving Party, and such data, books, records records, and personnel designated by the Customer Receiving Party and its Group as involved in receiving or overseeing the Services and/or Additional Services as the Providing Party may reasonably request for the purposes of providing the Services and/or Additional Services. The Providing Party shall provide the Customer Receiving Party, upon reasonable prior written notice, such documentation relating to the provision of the Services and/or Additional Services as the Customer Receiving Party may reasonably request for the purposes of confirming any Invoiced Amount or other amount payable pursuant to any Commingled Invoice Statement or otherwise pursuant to this Agreement. Any documentation so provided to the Providing Party pursuant to this Section will be subject to the confidentiality obligations set forth in Section 12 8 of this Agreement.
(b) Each party Party hereto shall designate a relationship manager (each, a “Relationship Executive”) to report and discuss issues with respect to the provision of the Services and/or Additional Services and successor relationship executives in the event that a designated Relationship Executive is not available to perform such role hereunder. The initial Relationship Executive designated by Ocwen OCWEN shall be ▇▇▇▇▇▇▇ ▇. ▇▇▇▇▇ and the initial Relationship Executive designated by Altisource ALTISOURCE shall be ▇▇▇▇▇▇▇ ▇. ▇▇▇▇▇▇. Either party Party may replace its Relationship Executive at any time by providing written notice thereof to the other party Party hereto.
Appears in 2 contracts
Sources: Support Services Agreement (Altisource Portfolio Solutions S.A.), Support Services Agreement (Ocwen Financial Corp)
Cooperation; Access. (a) The Customer Party Holdings shall, and shall cause its Group the BHS Affiliates to, permit the Providing Party Brink’s and its employees and representatives access, on Business Days during hours that constitute regular business hours for the Customer Party Holdings and upon reasonable prior request, to the premises of Holdings and the Customer Party and its Group BHS Affiliates and such data, books, records and personnel designated by Holdings and the Customer Party and its Group BHS Affiliates as involved in receiving or overseeing the Services as the Providing Party Brink’s may reasonably request for the purposes of providing the Services. The Providing Party Brink’s shall provide the Customer PartyHoldings, upon reasonable prior written notice, such documentation relating to the provision of the Services as the Customer Party Holdings may reasonably request for the purposes of confirming any Invoiced Amount or other amount payable pursuant to any Commingled Invoice Statement or otherwise pursuant to this Agreement. Any documentation so provided to the Providing Party Brink’s pursuant to this Section will be subject to the confidentiality obligations set forth in Section 12 9 of this Agreement.
(b) Each party hereto shall designate a relationship manager (each, a “Relationship ExecutiveManager”) to report and discuss issues with respect to the provision of the Services and successor relationship executives managers in the event that a designated Relationship Executive relationship manager is not available to perform such role hereunder. The initial Relationship Executive Manager designated by Ocwen Brink’s shall be ▇▇▇▇▇▇▇ ▇.▇. ▇▇▇▇▇▇▇▇▇▇ and the initial Relationship Executive Manager designated by Altisource Holdings shall be ▇▇▇▇▇▇▇ ▇. ▇▇▇▇▇▇. Either party may replace its Relationship Executive Manager at any time by providing written notice thereof to the other party hereto.
Appears in 1 contract
Sources: Transition Services Agreement (Brink's Home Security Holdings, Inc.)
Cooperation; Access. (a) The Customer Party Holdings shall, and shall cause its Group the BHS Affiliates to, permit the Providing Party Brink’s and its employees and representatives access, on Business Days during hours that constitute regular business hours for the Customer Party Holdings and upon reasonable prior request, to the premises of Holdings and the Customer Party and its Group BHS Affiliates and such data, books, records and personnel designated by Holdings and the Customer Party and its Group BHS Affiliates as involved in receiving or overseeing the Services as the Providing Party Brink’s may reasonably request for the purposes of providing the Services. The Providing Party Brink’s shall provide the Customer PartyHoldings, upon reasonable prior written notice, such documentation relating to the provision of the Services as the Customer Party Holdings may reasonably request for the purposes of confirming any Invoiced Amount or other amount payable pursuant to any Commingled Invoice Statement or otherwise pursuant to this Agreement. Any documentation so provided to the Providing Party Brink’s pursuant to this Section will be subject to the confidentiality obligations set forth in Section 12 9 of this Agreement.
(b) Each party hereto shall designate a relationship manager (each, a “Relationship ExecutiveManager”) to report and discuss issues with respect to the provision of the Services and successor relationship executives managers in the event that a designated Relationship Executive relationship manager is not available to perform such role hereunder. The initial Relationship Executive Manager designated by Ocwen Brink’s shall be ▇M▇▇▇▇▇▇ A.▇. ▇▇▇▇▇▇▇▇▇▇ and the initial Relationship Executive Manager designated by Altisource Holdings shall be ▇S▇▇▇▇▇▇ ▇. ▇▇▇▇▇▇. Either party may replace its Relationship Executive Manager at any time by providing written notice thereof to the other party hereto.
Appears in 1 contract
Sources: Transition Services Agreement (Brink's Home Security Holdings, Inc.)