Controlled Shipping Level Clause Samples

Controlled Shipping Level. In the case of persistent quality issues, the following escalation levels are envisaged: 1. Controlled Shipping Level 1 (CSL 1) In CSL1 comes the supplier, • if the error or complaint rate has been above the finish line (below the escalation line) for more than three months, or • if there is insufficient cooperation, no or inadequate response to 8D reports for more than two weeks and lack of implementation of corrective actions Exit criterion CSL1: • Error or complaint rate more than three months below the finish line • Sustainable and coherent remedial measures have been introduced Controlled Shipping Level 1 (CSL 1) means that, in addition to the normal scope of inspection, the supplier must perform an additional 100% inspection for material numbers and characteristics specified by the organization prior to each delivery to theorganization. The supplier shall indicate how the inspection takes place (e.g., by means of gauges, measuring equipment, visual) and how the results of this test are documented. The tested products, as well as the packaging, must be marked separately. The type and content of the labelling must be agreed with the organization. If, despite CSL1, defective parts continue to be shipped tothe organization or the exit criterion is not met, the supplier will be charged CSL2.

Controlled Shipping Level. 2 (CSL 2) In CSL2 comes the supplier, • If the CSL1 status lasts longer than six months, or • the error or complaint rate has been above the escalation line for more than three months, or • Inadequate collaboration, no or inadequate response to 8D reports for more than six weeks, and failure to implement corrective actions Exit criterion CSL2: • Error or complaint rate more than three months below the escalation line • Sustainable and coherent remedial measures have been introduced Controlled Shipping Level 2 (CSL 2) means that, in addition to its normal inspection scopes, the supplier must have an additional 100% inspection carried out by an external service provider for material numbers and characteristics specified by the organization before each delivery to theorganization. The results of the control by the external service provider shall be made available to the organization. The supplier must create a sorting instruction for the external service provider, which must first be released by the organization. He is responsible for the proper execution of the sorting work, the documentation of the results and the quality of the delivered products. The tested products as well as the packaging must be marked separately. The type and content of the labelling must be agreed with the organization. The supplier will be informed in writing about the classification in CSL2 and personally invited to present the following facts: • Overview of all errors of the last 12 months • Overview of all corrective actions from these errors with deadlines and responsibilities • Overview of whether corrective actions have been transferred to related components • Action plan (followed by weekly presentation) for the next three months to demonstrate how to leave CSL2 Other optional measures in CSL2 are: • The status of the supplier can be set to "No new requests". • A minimum partial shift of the volume to reduce the supply risk is initiated. In general, the dwell time in escalation level 2 is a maximum of 6 months. The costs arising from the escalation levels shall be borne by the supplier.