CONTROL PROGRAM. Contractor shall develop and maintain a Quality Control Program (Quality Program) to ensure required services are performed in accordance with the specifications and standards required by the contract. Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Quality Program and procedures shall be reviewed and approved by Purchaser or Designee before Contractor commences work at location(s).
Appears in 6 contracts
Samples: Janitorial Services, apps.des.wa.gov, apps.des.wa.gov