CONTRACTOR'S Response Time Sample Clauses
CONTRACTOR'S Response Time. A.
4.1 Response Time CONTRACTOR shall maintain a 24-hour business phone or telephone answering service for the purpose of receiving County messages in an efficient and timely manner. If CONTRACTOR’s Area Supervisor can not be reached before 7 A.M. or after 7 P.M. the County shall call the 24-hour business phone or telephone answering service. CONTRACTOR shall respond to all messages regarding incomplete or defective work before the expiration of the next County work day (8:00 a.m. to 5:00 p.m. Monday through Friday), and shall complete all remedial work within 24 hours after receiving the County's message. A.4.1.1 If the CONTRACTOR does not complete remedial work within 24 hours, the CONTRACTOR shall be subject to deductions for the value of work not performed in accordance with the Agreement. A.4.1.2 Failure to correct the problem within the time frame specified in paragraphs A.4.1.1
CONTRACTOR'S Response Time. Contractor’s Technical Services team strives to service our customers in a timely manner while still providing accurate and clear deliverables to our customers’ projects. Below are estimated turn-around times City of Bend can anticipate when a request has been submitted.