Contractor Commitment. We are dedicated to delivering the best-value IT professional services and solutions through the innovative application of our employees’ experience and state-of-the-art technologies. We have a surgical recruitment approach and a strong track record of experience in successfully recruiting, qualifying, interviewing, and hiring staff to operate complex, remote, and difficult technology systems throughout the United States. Our recruiting, staffing, and retention policy and procedures are honed from more than 24 years of IT professional services with our lead personnel that are highly experienced in using “out of the box” systems and unique non-traditional practices, tactics, and strategies that consistently provide high demand IT professionals for our client’s staffing challenges. We have more than 165,000 pre-vetted candidate’s strong database including 1500 pre-vetted candidates that match the skill sets required by DES in our resume pool local and have 24X7 recruiting team consist of 30+ technical recruiters and resume miners with an average experience of 5+ years to support DES. We have over 1M highly proficient and experienced candidates of required skill level and services in our resume database. Currently, we have 165,000+ resumes of candidates meeting the requirement and we keep updating our database to meet the client’s immediate requirements, it takes us 16-24 business hours to provide 3-4 qualified resumes per position. We have different avenues for sourcing and keep a number of pre-screened green-lite candidates accessible for projects or referrals. We also use Job Diva, Recruiting Partner connections, LinkedIn, Monster, Salesforce, Career Builder, indeed. We use JobDiva Applicant Tracking System, and also our internal and databases of several pre-screened candidates for faster processing of work orders. We also contact our partners for seasonal hiring to achieve clients’ goals during changing times. By using the latest screening tools, we can provide the best applicants for the job. Our vetting process includes confirming employment history, authenticating educational credentials such as degrees, professional licenses and certifications, checking social media profiles, reviewing credit reports and searching for any prior criminal records. We put a premium on retaining employees, allowing our clients to enjoy years of consistent service and strategy execution from the same individuals. Our employees are eligible to participate in group health, dental, vision insurance plans. We receive regular compliments from our competitors, our clients, MSPs and Staffing partners as to the caliber of talent and the character of the employees we are able to recruit and retain, and share this information with each employee. We continue to create processed with strong employee retention agendas, training programs and subject matter expertise. We have 97% success rate of contractors on assignment and we believe this is standard or better than standard than the current state of the industry. Our managers and HR are in constant contact with the resources to ensure they are happy and working in a productive environment. Understanding the unique processes of private entities and public agencies, we ensure quality delivery designed around DES needs and provide the top-class resources and workforce related service capabilities. Our quality considerations are done in two elements (1) for the individual resource placed in the role and (2) overall services being provided by our company. We have dedicated recruiters and Accounts Managers that work diligently with our clients to identify client’s needs, measure and track successes and issues, and provide employee accountability measures to ensure issue resolution. We conduct regular performance reviews of the services and provide valuable feedback and guidance to candidates. We recognize that there could be a need of escalation process to fulfil customer's concerns. If a placed resource proves unsuitable for a task due to inadequate credentials or knowledge not obvious at the time of placement, we are prepared to find suitable replacement candidates if, for any reason, a proposed staff person does not meet the Client’s requirements or expectations. We establish 3-4 check in points during placement process to optimize satisfaction with both clients and resource/candidate. Our communication check-ins are done via email, video communication, phone calls and surveys. We measure satisfaction along the way during the project timeframe to determine if our quality control process is effective. To exceed service level commitments and ensure satisfaction, we leverage a solid continuous improvement initiative. Business reviews will ensure service continuity, adherence to service level commitments, ongoing communication of program objectives and to identify opportunities for efficiencies. Further, these business reviews will continue to provide us with the opportunity to share ideas and exchange feedback and allow us to accurately measure the level of the dept’s satisfaction. Our goal is to continue exceeding your expectations in all facets of the program. Our candidates perform better when they have specific, constructive feedback regarding their work. While managers provide some pointers on a day-to-day basis, an overall performance review provides a “big picture” look at the employee’s work, identifying both the places the worker excels and where they can improve. • Evaluations must be performed annually with your employees and/or subcontractors to ensure quality performance and educational standards • Relevant certifications must be verified annually to ensure they are current • Training must be required for employees and/or subcontractors to stay relevant with changes in industry technology • Certifications that met requirement in B-1 exhibit, must be made available at customer’s request Journey Consultant Minimum Qualifications Minimum of 4 years of experience related to software testing and user experience, 3 years with an associate degree or 2 years with a bachelor’s degree. o Degree must be in Computer Science, Information Systems, Engineering, or a related field Proven abilities in: o Perform accessibility testing for systems o Perform complex system and business process functions, inputs & outputs o Think analytically, reduce data sets, and problem-solve o Understand working in an Agile environment Senior Consultant Minimum Qualifications Minimum of 6 years of experience related to software testing and user experience, 5 years with an associate degree or 4 years with a bachelor’s degree. o Degree must be in Computer Science, Information Systems, Engineering, or a related field Proven abilities in: o Completing multiple phases of test, including system, regression, and user acceptance testing o In providing quality assurance support to the development, maintenance, or enhancement of systems through testing, problem reporting and analysis, and participation in system implementation o Analyzing system requirements, creating test data and test plans to ensure that new and revised systems meet the customers' needs Minimum of 8 years of experience related to software testing and user experience, 7 years with an associate degree, 6 years with a bachelor’s degree or 5 with a master’s degree. o Degree must be in Computer Science, Information Systems, Engineering, or a related field Proven abilities in: o Completing multiple phases of test, including system, regression, and user acceptance testing o In providing quality assurance support to the development, maintenance, or enhancement of systems through testing, problem reporting and analysis, and participation in system implementation o Analyzing system requirements, creating test data and test plans to ensure that new and revised systems meet the customers' needs
Appears in 1 contract
Sources: Statewide Contract
Contractor Commitment. We are dedicated to delivering the best-value IT professional services and solutions through the innovative application of our employees’ experience and state-of-the-art technologies. We have a surgical recruitment approach and a strong track record of experience in successfully recruiting, qualifying, interviewing, and hiring staff to operate complex, remote, and difficult technology systems throughout the United States. Our recruiting, staffing, and retention policy and procedures are honed from more than 24 years of IT professional services with our lead personnel that are highly experienced in using “out of the box” systems and unique non-traditional practices, tactics, and strategies that consistently provide high demand IT professionals for our client’s staffing challenges. We have more than 165,000 pre-vetted candidate’s strong database including 1500 pre-vetted candidates that match the skill sets required by DES in our resume pool local and have 24X7 recruiting team consist of 30+ technical recruiters and resume miners with an average experience of 5+ years to support DES. We have over 1M highly proficient and experienced candidates of required skill level and services in our resume database. Currently, we have 165,000+ resumes of candidates meeting the requirement and we keep updating our database to meet the client’s immediate requirements, it takes us 16-24 business hours to provide 3-4 qualified resumes per position. We have different avenues for sourcing and keep a number of pre-screened green-lite candidates accessible for projects or referrals. We also use Job Diva, Recruiting Partner connections, LinkedIn, Monster, Salesforce, Career Builder, indeed. We use JobDiva Applicant Tracking System, and also our internal and databases of several pre-screened candidates for faster processing of work orders. We also contact our partners for seasonal hiring to achieve clients’ goals during changing times. By using the latest screening tools, we can provide the best applicants for the job. Our vetting process includes confirming employment history, authenticating educational credentials such as degrees, professional licenses and certifications, checking social media profiles, reviewing credit reports and searching for any prior criminal records. We put a premium on retaining employees, allowing our clients to enjoy years of consistent service and strategy execution from the same individuals. Our employees are eligible to participate in group health, dental, vision insurance plans. We receive regular compliments from our competitors, our clients, MSPs and Staffing partners as to the caliber of talent and the character of the employees we are able to recruit and retain, and share this information with each employee. We continue to create processed with strong employee retention agendas, training programs and subject matter expertise. We have 97% success rate of contractors on assignment and we believe this is standard or better than standard than the current state of the industry. Our managers and HR are in constant contact with the resources to ensure they are happy and working in a productive environment. Understanding the unique processes of private entities and public agencies, we ensure quality delivery designed around DES needs and provide the top-class resources and workforce related service capabilities. Our quality considerations are done in two elements (1) for the individual resource placed in the role and (2) overall services being provided by our company. We have dedicated recruiters and Accounts Managers that work diligently with our clients to identify client’s needs, measure and track successes and issues, and provide employee accountability measures to ensure issue resolution. We conduct regular performance reviews of the services and provide valuable feedback and guidance to candidates. We recognize that there could be a need of escalation process to fulfil customer's concerns. If a placed resource proves unsuitable for a task due to inadequate credentials or knowledge not obvious at the time of placement, we are prepared to find suitable replacement candidates if, for any reason, a proposed staff person does not meet the Client’s requirements or expectations. We establish 3-4 check in points during placement process to optimize satisfaction with both clients and resource/candidate. Our communication check-ins are done via email, video communication, phone calls and surveys. We measure satisfaction along the way during the project timeframe to determine if our quality control process is effective. To exceed service level commitments and ensure satisfaction, we leverage a solid continuous improvement initiative. Business reviews will ensure service continuity, adherence to service level commitments, ongoing communication of program objectives and to identify opportunities for efficiencies. Further, these business reviews will continue to provide us with the opportunity to share ideas and exchange feedback and allow us to accurately measure the level of the dept’s satisfaction. Our goal is to continue exceeding your expectations in all facets of the program. Our candidates perform better when they have specific, constructive feedback regarding their work. While managers provide some pointers on a day-to-day basis, an overall performance review provides a “big picture” look at the employee’s work, identifying both the places the worker excels and where they can improve. • Evaluations must be performed annually with your employees and/or subcontractors to ensure quality performance and educational standards • Relevant certifications must be verified annually to ensure they are current • Training must be required for employees and/or subcontractors to stay relevant with changes in industry technology • Certifications that met requirement in B-1 exhibit, must be made available at customer’s request Journey Consultant Minimum Qualifications Minimum of 4 5 years of experience related to software testing in applying enterprise-level architecture principles in solution engineering around applications, infrastructure, and user experience, 3 cloud systems Alternatively 4 years with an associate degree or 2 3 years with a bachelor’s degree. o Degree must be in Computer Science, Information Systems, Engineering, or a related field Proven abilities in: o Perform accessibility testing for Designing secure network and application systems o Perform complex system Cloud Computing architecture o Design across application, network, and business process functionssystems that enable teams to build scalable, inputs & outputs o Think analytically, reduce data setshigh- performing, and problem-solve supportable applications using modern architectures, patterns, and processes o Understand working in an Agile environment Knowledge of computer hardware and networking systems, security and familiarity with programming languages, operating systems, and IT solutioning o Application, data and infrastructure architecture disciplines and strategic thinking Senior Consultant Minimum Qualifications Minimum of 6 7 years of experience related to software testing in applying enterprise-level architecture principles in solution engineering around applications, infrastructure, and user experiencecloud systems. Alternatively, 5 6 years with an associate degree or 4 5 years with a bachelor’s degree. o Degree must be in Computer Science, Information Systems, Engineering, or a related field Proven abilities in: o Completing multiple phases of testOn projects designing secure network and application systems o Cloud Computing architecture o Design across application, including system, regressionnetwork, and user acceptance testing o In providing quality assurance support business systems that enable teams to the developmentbuild scalable, maintenance, or enhancement of systems through testing, problem reporting and analysishigh- performing, and participation in system implementation supportable applications using modern architectures, patterns, and processes o Analyzing system requirementsKnowledge of computer hardware and networking systems, creating test security and familiarity with programming languages, operating systems, and IT solutioning o Application, data and test plans infrastructure architecture disciplines and strategic thinking o Capability to ensure align architecture methodologies and governance processes with PMO and other IT functions o Works with the business and technical partners to defines the deployment strategy by establishing scope that new increases the delivery of business and revised customer value e.g. determine the Minimum Viable Product (MVP) and continuous delivery of improvements to provide maximum business value o Experience in designing and implementing cloud integration plans, enterprise strategy, enterprise data architecture and project program delivery. Experience with deep systems meet the customers' needs architecture (AWS, Azure, etc.) to address unique management/business Minimum of 8 9 years of experience related to software testing in applying enterprise-level architecture principles in solution engineering around applications, infrastructure, and user experiencecloud systems. Alternatively, 7 8 years with an associate degree, 6 7 years with a bachelor’s degree or 5 6 years with a master’s degree. o Degree must be in Computer Science, Information Systems, Engineering, or a related field Proven abilities in: o Completing multiple phases As an IT Architect on projects designing secure network and application systems o Demonstrated advanced knowledge of testCloud Computing architecture o Design across application, including system, regressionnetwork, and user acceptance testing o In providing quality assurance support business systems that enable teams to the developmentbuild scalable, maintenance, or enhancement of systems through testing, problem reporting and analysishigh- performing, and participation in system implementation supportable applications using modern architectures, patterns, and processes o Analyzing system requirementsWorks with the business and technical partners to defines the deployment strategy by establishing scope that increases the delivery of business and customer value e.g. determine the Minimum Viable Product (MVP) and continuous delivery of improvements to provide maximum business value o Knowledge of computer hardware and networking systems and familiarity with programming languages, creating test and operating systems o Application, data and test plans infrastructure architecture discipline knowledge, and proven strategic thinking ability o Experience in designing and implementing cloud integration plans, enterprise strategy, enterprise data architecture and project program delivery. Experience with deep systems architecture (AWS, Azure, etc.) to ensure that new address unique management/business o Ability to research industry trends, understand best practices and revised systems meet implement informed process changes Journey $82 per hour Senior $120 per hour Expert $138 per hour After Business Hours Journey $94 per hour Senior $138 per hour Expert $158 per hour Senior $211 per hour After Business Hours Senior $242 per hour * Regular Business Hours: Monday-Friday, 8am-5pm PST Quotes issued under this contract must detail the customers' needshourly rates and total number of hours comprising the quote. Quote total may not exceed vendor’s contracted hourly rate multiplied by the number of hours quoted.
Appears in 1 contract
Sources: Statewide Contract