Common use of Continuous Improvement and Best Practices Clause in Contracts

Continuous Improvement and Best Practices. (A) On a continuous basis and at Supplier's expense, as part of its total quality management process, Supplier shall identify ways to improve the quality of the Products, Services, pricing and technology provided and available to Customer and its Related Entities under the Agreements, including through participation in PICOS methodology and other initiatives of Customer's Worldwide Purchasing Organization. (B) Supplier shall identify and apply proven processes, techniques, tools and other methods and instruments from other installations within its operations that would benefit Customer either operationally or financially. (C) Supplier shall use commercially reasonable efforts to advise Customer of any new developments relating to its obligations to Customer under the Agreements, including but not limited to, obligations under all Category Agreements and Transaction Agreements in effect from time to time, and shall, upon Customer's request, assist in the evaluation and testing of such developments in connection with the performance of such obligations. Without limiting the foregoing, Supplier shall use commercially reasonable efforts to inform Customer of any new Services, Products, processes, techniques, tools and other methods and instruments Supplier is developing or information technology trends and directions of which Supplier is aware, which may be applicable to Customer's business. Except as otherwise expressly set forth in the Transaction Agreement, such activities will be performed within the specified existing level of resources, not including overtime work, then being used by Supplier in performing its obligations hereunder or under the other applicable Agreements, and without degradation of Supplier's compliance with all applicable performance requirements. Advice on all new Services or Products will be subject to then-existing nondisclosure or confidentiality restrictions between Supplier and its other customers and third parties in accordance with Article 12. (D) Supplier shall perform its duties and obligations under the Agreements in accordance with standards set forth in the applicable Transaction Agreement which standards shall be consistent with the then-current Customer Corporate Information Technology Architecture and Technical Standards.