Continuous Improvement and Best Practices. (a) ACS shall: (i) on a continuous basis, as part of its total quality management process, identify and document ways to improve service levels; (ii) identify and apply proven techniques and tools from other installations within its operations (i.e., "Best Practices") that would benefit Roadway either operationally or financially; and (iii) document and pass on cost reductions to Roadway as the Best Practices are implemented; provided, that Section 2.8(a)(iii) will not be used to change the unit price for CPU, DASD or Tape contained in the Baseline Pricing Matrix in SCHEDULE 6.1.
Appears in 2 contracts
Sources: Data Processing Services Agreement (Yellow Roadway Corp), Data Processing and Information Technology Agreement (Roadway Express Inc)