Contact Numbers. The Parties agree to provide one another with toll-free nation- wide (50 states) contact numbers for the purpose of ordering, provisioning and maintenance of services. Contact numbers for maintenance/repair of services shall be staffed 24 hours per day, 7 days per week. BellSouth will close trouble tickets after making a reasonable effort to contact Metro Teleconnect for authorization to Version: 4Q04 Resale Agreement 12/14/04 close a ticket. BellSouth will place trouble tickets in delayed maintenance status after making a reasonable effort to contact Metro Teleconnect to request additional information or to request authorization for additional work deemed necessary by BellSouth.
Appears in 2 contracts
Sources: Resale Agreement, Resale Agreement
Contact Numbers. The Parties agree to provide one another with toll-free nation- wide (50 states) contact numbers for the purpose of ordering, provisioning and maintenance of services. Contact numbers for maintenance/repair of services shall be staffed 24 hours per day, 7 days per week. BellSouth will close trouble tickets after making a reasonable effort to contact Metro Teleconnect Consumers’ Telephone & Telecom for authorization to Version: 4Q04 Resale Agreement 12/14/04 close a ticket. BellSouth will place trouble tickets in delayed maintenance status after making a reasonable effort to contact Metro Teleconnect Consumers’ Telephone & Telecom to request additional information or to request authorization for additional work deemed necessary by BellSouth▇▇▇▇▇▇▇▇▇.
Appears in 1 contract
Sources: Resale Agreement