Common use of Consumer Focus Clause in Contracts

Consumer Focus. Each employee has responsibility to ensure an excellent standard of service is offered by partnering with patient, consumers and/or carers and the community at all levels of health care provision, planning and evaluation. • Demonstrate a commitment to the patient ‘Charter of Healthcare Rights’. • Recognise and respond to the needs and requirements of each individual patient, consumer and/or carer. Quality Improvement & Safety • Each employee has responsibility to ensure patient and consumer safety and quality of care is the highest priority. • Ensure any risks are identified and reported promptly and that prevention strategies are implemented to ensure the safety of all patients and consumers. • Maintain a good working knowledge of the National Safety and Quality Health Service Standards, take initiative to pursue opportunities for quality improvement, and actively contribute to accreditation of the service being delivered. • Actively involve patients, consumers and/or carers in quality and safety improvement activities.

Consumer Focus. Each employee has responsibility to ensure an excellent standard of service is offered by partnering with patient, consumers and/or carers and the community at all levels of health care provision, planning and evaluation. • Demonstrate a commitment to the patient ‘Charter of Healthcare Rights’. • Recognise and respond to the needs and requirements of each individual patient, consumer and/or carer. Quality Improvement & Safety • Each employee has responsibility to ensure patient and consumer safety and quality of care is the highest priority. • Ensure any risks are identified and reported promptly and that prevention strategies are implemented to ensure the safety of all patients and consumers. • Maintain a good working knowledge of relevant accreditation standards including Community Care Common Standards and the National Safety and Quality Health Service Standards, take initiative to pursue opportunities for quality improvement, and actively contribute to accreditation of the service being delivered. • Actively involve patients, consumers and/or carers in quality and safety improvement activities.

Consumer Focus.  Each employee has responsibility to ensure an excellent standard of service is offered by partnering with patient, consumers and/or carers and the community at all levels of health care provision, planning and evaluation. •  Demonstrate a commitment to the patient ‘Charter of Healthcare Rights’. •  Recognise and respond to the needs and requirements of each individual patient, consumer and/or carer. Quality Improvement & Safety •  Each employee has responsibility to ensure patient and consumer safety and quality of care is the highest priority. •  Ensure any risks are identified and reported promptly and that prevention strategies are implemented to ensure the safety of all patients and consumers. •  Maintain a good working knowledge of the National Safety and Quality Health Service Standards, take initiative to pursue opportunities for quality improvement, and actively contribute to accreditation of the service being delivered. •  Actively involve patients, consumers and/or carers in quality and safety improvement activities.