Common use of Confidential Disclosure Program Clause in Contracts

Confidential Disclosure Program. Within 90 days of the Effective Date of this CIA, Mariner shall review its Confidential Disclosure Program and ensure that it is in compliance with the requirements of this Section. The Hotline shall enable any individual to disclose, to the Compliance Officer or some other person who is not in the disclosing individual's chain of command, any identified issues or questions associated with Mariner's policies, practices, or procedures with respect to quality of care or a Federal health care program, believed by the individual to be inappropriate. Mariner shall publicize the existence of the Hotline, and, at a minimum, shall post it prominently in the lobby and gathering areas (e.g., dining rooms, activity rooms, waiting rooms) of each of its facilities and locations and publicize it in training and newsletters to employees. The Confidential Disclosure Program shall emphasize a non-retribution, non-retaliation policy, and shall include a reporting mechanism for anonymous, confidential communication. Upon receipt of a disclosure, the Compliance Officer (or designee) shall gather the information in such a way as to elicit all relevant information from the disclosing individual. The Compliance Officer (or designee) shall make a preliminary good faith inquiry into the allegations set forth in every disclosure to ensure that he or she has obtained all of the information necessary to determine whether further review should be conducted. For any disclosure that is sufficiently specific so that the Compliance Officer or his or her designee reasonably determines further review is warranted, the Compliance Officer shall conduct such further review of the allegations and ensure that appropriate follow-up is conducted and that any inappropriate or improper practice is appropriately addressed. The Compliance Officer shall maintain a confidential disclosure log, which shall include a record and summary of each allegation received, the status of the respective investigations, and any corrective action taken in response to the investigation. The disclosure log shall be made available to OIG upon request.

Appears in 1 contract

Samples: Corporate Integrity Agreement (Mariner Health Care Inc)

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Confidential Disclosure Program. Within 90 days of the Effective Date of this CIABevexxx xxxrates a Confidential Disclosure Program, Mariner shall review its which includes a toll-free telephone Hotline. The Confidential Disclosure Program enables covered persons and ensure that it is in compliance with the requirements of this Section. The Hotline shall enable any individual other individuals to disclose, to the Compliance Officer or some other person who is not in the disclosing individual's chain of command, any identified issues or questions associated with MarinerBeverly's policies, practices, practices or procedures with respect to quality of care or a Federal health care program, believed by the individual to be inappropriate. Mariner shall Bevexxx xxxll continue to publicize the existence of the Hotline, and, at a minimum, shall post it prominently in the lobby and gathering areas hotline (e.g., dining roomsin training, activity roomse-mail, waiting rooms) of each of its facilities and locations and publicize it in training and intranet, newsletters to employees). The Confidential Disclosure Program shall continue to emphasize a non-retribution, non-retaliation policy, and shall include a reporting mechanism for anonymous, confidential communication. Upon receipt of a disclosure, the Compliance Officer (or designee) shall gather the information in such a way as to elicit all relevant information from the disclosing individual. The Compliance Officer (or designee) shall make a preliminary good faith inquiry into the allegations set forth in every disclosure to ensure that he or she has obtained all of the information necessary to determine whether a further review should be conducted. For any disclosure that is sufficiently specific so that the Compliance Officer or his or her designee reasonably determines further review is warranted, the Compliance Officer shall conduct such further review of the allegations and ensure that appropriate follow-up is conducted and that any inappropriate or improper practice identified is appropriately addressed. The Compliance Officer shall continue to maintain a confidential disclosure log, which shall continue to include a record and summary of each allegation received, the status of the respective investigations, and any corrective action taken in response to the investigation. The disclosure log shall be made In its Annual Reports, Bevexxx xxxll provide: (1) its Monthly Customer Response Report Summaries; and (2) the more detailed Customer Response Report Log Entries for all calls categorized as "Quality Management" or "Billing" or any other calls that relate to Federal health care program billxxxx xx requests for reimbursement that relate to the period of the Annual Report. Bevexxx xxxll maintain and make available to the OIG upon requestrequest any other documents related to confidential disclosures (including their investigation and resolution) for at least two years after the reporting year in which the matter was resolved.

Appears in 1 contract

Samples: Corporate Integrity Agreement (Beverly Enterprises Inc)

Confidential Disclosure Program. Sun has established a Confidential Disclosure Program, which includes two toll-free telephone lines, known as the "Sun Quality Line" and "Customer First Line" (collectively the "Confidential Disclosure Program"). The Sun Quality Line has been designed and implemented for employees, contractors, and vendors, while the Customer First Line has been designed for patients and families. Within 90 days of the Effective Date of this CIA, Mariner Sun shall review its Confidential Disclosure Program and ensure that it is in compliance with the requirements of this Section. The Hotline Confidential Disclosure Program shall enable any individual to disclose, to the Compliance Officer or some other person who is not in the disclosing individual's chain of command, any identified issues or questions associated with MarinerSun's policies, practices, or procedures with respect to quality of care or a Federal health care program, believed by the individual to be inappropriate. Mariner Sun shall publicize the existence of the HotlineConfidential Disclosure Program, and, at a minimum, minimum shall post notice of it prominently in the lobby and common gathering areas (e.g., lobbies, dining rooms, activity rooms, waiting rooms, employee break rooms and other locations where notices are typically posted) of in each of its facilities and locations and shall publicize it in training and newsletters to employees. The Confidential Disclosure Program shall emphasize a non-retribution, non-retaliation policy, and shall include a reporting mechanism for anonymous, confidential communication. Upon receipt of a disclosure, the Compliance Officer (Officer, or his/her designee) , shall gather the information in such a way as to elicit all relevant information from the disclosing individual. The Compliance Officer (Officer, or his/her designee) , shall make a preliminary good faith an inquiry into the allegations set forth in every disclosure to ensure that he or she has obtained all of the information necessary to determine whether further review should be conducted. For any disclosure that is sufficiently specific so that the Compliance Officer Officer, or his or his/her designee reasonably designee, determines further review is warranted, the Compliance Officer Officer, or his/her designee, shall conduct such further review of the allegations and ensure that appropriate follow-up is conducted and that any inappropriate or improper practice is appropriately addressed. The Compliance Officer shall maintain a confidential disclosure logwritten record, which shall include the date of receipt of the allegation or complaint, a record and summary of each allegation or complaint received, the status of the respective investigations, and any corrective action taken in response to the investigation. The disclosure log written record shall be made available to OIG upon request.

Appears in 1 contract

Samples: Corporate Integrity Agreement (Sun Healthcare Group Inc)

Confidential Disclosure Program. Within 90 days of the Effective Date of this CIAVencor has established a Confidential Disclosure Program, Mariner shall review its which includes a toll-free telephone Hotline. The Confidential Disclosure Program and ensure that it is in compliance with the requirements of this Section. The Hotline shall enable enables any individual to disclose, to the Compliance Officer or some other person who is not in the disclosing individual's chain of command, any identified issues or questions associated with MarinerVencor's policies, practices, or procedures with respect to quality of care or a Federal health care program, believed by the individual to be inappropriate. Mariner Vencor shall continue to publicize the existence of the Hotline, and, at a minimum, shall post it prominently in the lobby and gathering areas (e.g., dining rooms, activity rooms, waiting rooms) of each of its facilities ---- and locations and publicize it in training and newsletters to employees. The Confidential Disclosure Program shall continue to emphasize a non-non- retribution, non-retaliation policy, and shall include a reporting mechanism for anonymous, confidential communication. Upon receipt of a disclosure, the Compliance Officer (or designee) shall gather the information in such a way as to elicit all relevant information from the disclosing individual. The Compliance Officer (or designee) shall make a preliminary good faith inquiry into the allegations set forth in every disclosure to ensure that he or she has obtained all of the information necessary to determine whether further review should be conducted. For any disclosure that is sufficiently specific so that the Compliance Officer or his or her designee reasonably determines further review is warranted, the Compliance Officer shall conduct such further review of the allegations and ensure that appropriate follow-up is conducted and that any inappropriate or improper practice is appropriately addressed. The Compliance Officer shall continue to maintain a confidential disclosure log, which shall include a record and summary of each allegation received, the status of the respective investigations, and any corrective action taken in response to the investigation. The disclosure log shall be made available to OIG upon request.

Appears in 1 contract

Samples: Corporate Integrity Agreement (Vencor Inc /New/)

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Confidential Disclosure Program. Within 90 days of Community Health represents that prior to the Effective Date effective date of this CIACCA, Mariner it had established an "Ethics HOTLINE." Within 120 days after the effective date of this CCA, CHS shall review ensure that, pursuant to its Corporate Compliance Program, it has established a Confidential Disclosure Program and ensure that it is in compliance with Program, which includes measures (e.g., the requirements of this Section. The Hotline shall Ethics HOTLINE) to enable any individual employees, contractors, agents or other individuals to disclose, to the Corporate Compliance Officer or some other person who is not in the disclosing individual's chain of command, any identified issues or questions associated with MarinerCHS's policies, practices, practices or procedures with respect to quality of care or a Federal health care program, believed by the individual to be inappropriate. Mariner CHS shall publicize the existence of the Hotline, and, at a minimum, shall post it prominently in the lobby and gathering areas Ethics HOTLINE (e.g., dining roomse-mail to employees or post hotline number in prominent common areas). Pursuant to the Corporate Compliance Program, activity rooms, waiting rooms) of each of its facilities and locations and publicize it in training and newsletters to employees. The the Confidential Disclosure Program shall emphasize a non-retribution, non-retaliation policy, and shall include a reporting mechanism for anonymous, confidential communication. Upon receipt of a disclosure, the Corporate Compliance Officer (or designee) shall gather the information in such a way as to elicit all relevant information from the disclosing individual. The Corporate Compliance Officer (or designee) shall make a preliminary good faith inquiry into the allegations set forth in every disclosure to ensure that he or she has obtained all of the information necessary to determine whether a further review should be conducted. For any disclosure that is sufficiently specific so that it reasonably (i) permits a determination of the Compliance Officer or his or her designee reasonably determines further review is warrantedappropriateness of the alleged improper practice; and (ii) provides an opportunity for taking corrective action, the Compliance Officer CHS shall conduct such further an internal review of the allegations set forth in such a disclosure and ensure that appropriate proper follow-up is conducted and that any inappropriate or improper practice is appropriately addressedconducted. The Corporate Compliance Officer shall maintain a confidential disclosure logConfidential Disclosure Log, which shall include a record and summary of each allegation received, the status of the respective investigations, and any corrective action taken in response to the investigation. The disclosure log shall be made available to OIG upon request.

Appears in 1 contract

Samples: Corporate Compliance Agreement (Community Health Systems Inc/)

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