Common use of Concierge Services Clause in Contracts

Concierge Services. Your Card entitles the Account Owner or an additional cardholder to use the Visa Concierge Service, which provides assistance and support for travel, entertainment and business needs. The Concierge Service is provided by Visa, or a third party on Visa’s behalf, and Concierge Service staff may at their discretion refuse to consider or deal with a Concierge Service request. The Concierge Service is subject to change at any time without notice and your ability to use the Concierge Service can also be withdrawn at any time without notice. We and Visa are not responsible or liable to you in any way whatsoever in relation to any good or service provided to you by a Concierge Service merchant or any dispute that arises between you and any Concierge Service merchant. You are responsible for all costs, charges and expenses incurred by you (including reservation fees, cancellation or “failure to appear” charges) as a result of any booking, reservation or purchase that you make using the Concierge Service.