Complaints Processing. If either Relevant Party (First Relevant Party) receives a complaint from a customer, the First Relevant Party shall not share any personal data collected from the complainant, with the other Relevant Party (Second Relevant Party) which is not in the relevant category of data provided for in the Schedule to this Agreement, and shall, before sharing any of that complainant’s personal data with the Second Relevant Party, confirm in writing to the Second Relevant Party: (a) that the First Relevant Party has complied with Data Protection Legislation for the purposes of collecting the complainant’s personal data and sharing it with the Second Relevant Party for the relevant Agreed Purposes; and (b) that the personal data shared does not contain any sensitive personal data or any special categories of personal data.
Appears in 4 contracts
Sources: Partnership Agreement, Partnership Agreement, Partnership Agreement