Common use of COMPLAINTS HANDLING Clause in Contracts

COMPLAINTS HANDLING. 30.1. The Supplier shall notify NEPO and Agent of any complaint made in relation to the provision of this Agreement within two (2) Working Days (or sooner if appropriate to the subject matter of the complaint) of becoming aware of that complaint and such notice shall contain full details of the Supplier's plans to resolve such complaint.

Appears in 3 contracts

Samples: www.tppl.co.uk, www.tppl.co.uk, www.tppl.co.uk

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COMPLAINTS HANDLING. 30.1. The Supplier shall notify NEPO the Council and Agent of any complaint made in relation to the provision of this Framework Agreement within two (2) Working Days (or sooner if appropriate to the subject matter of the complaint) of becoming aware of that complaint and such notice shall contain full details of the Supplier's plans to resolve such complaint.

Appears in 1 contract

Samples: www.tppl.co.uk

COMPLAINTS HANDLING. 30.1. The Supplier shall notify NEPO the Council and Agent of any complaint made in relation to the provision of this Agreement within two (2) Working Days (or sooner if appropriate to the subject matter of the complaint) of becoming aware of that complaint and such notice shall contain full details of the Supplier's plans to resolve such complaint.

Appears in 1 contract

Samples: www.tppl.co.uk

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COMPLAINTS HANDLING. 30.131.1. The Supplier shall notify NEPO and Agent of any complaint made in relation to the provision of this Agreement within two (2) Working Days (or sooner if appropriate to the subject matter of the complaint) of becoming aware of that complaint and such notice shall contain full details of the Supplier's plans to resolve such complaint.

Appears in 1 contract

Samples: www.tppl.co.uk

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