Complaint Resolution Procedures. Upon receipt of any complaint the ICE OPR will undertake a complete review of each complaint in accordance with existing ICE allegation criteria and reporting requirements. As stated above the ICE OPR will adhere to existing ICE reporting requirements as they relate to the DHS OIG and/or another legally required entity. Complaints will be resolved using the existing procedures, supplemented as follows: A. Referral of Complaints to LEA Internal Affairs Division. The ICE OPR will refer complaints, as appropriate, involving LEA personnel to the LEA’s Internal Affairs Division for resolution. The Internal Affairs Division Commander will inform ICE OPR of the disposition and resolution of any complaints referred by ICE OPR. B. Interim Action Pending Complaint Resolution Whenever any participating LEA personnel are under investigation and subject to interrogation by the LEA for any reason that could lead to disciplinary action, demotion, or dismissal, the policy requirements of' the LEA shall he honored. If appropriate, an individual may he removed from participation in the activities covered under the MOA pending resolution of an inquiry. C. Time Parameters for Resolution of Complaints It is expected that any complaint received will be resolved within 90 days. However, this will depend upon the nature and complexity of the substance of the complaint itself. D. Notification of Resolution of a Complaint
Appears in 18 contracts
Sources: Memorandum of Agreement, Memorandum of Agreement, Memorandum of Agreement
Complaint Resolution Procedures. Upon receipt of any complaint the ICE OPR will undertake a complete review of each complaint in accordance with existing ICE allegation criteria and reporting requirements. As stated above the ICE OPR will adhere to existing ICE reporting requirements as they relate to the DHS OHS OIG and/or another legally required entity. Complaints will be resolved using the existing procedures, supplemented as follows:
A. Referral of Complaints to LEA Internal Affairs Division. The ICE OPR will refer complaints, as appropriate, involving LEA personnel to the LEA’s Internal Affairs Division for resolution. The Internal Affairs Division Commander will inform ICE OPR of the disposition and resolution of any complaints referred by ICE OPR.
B. Interim Action Pending Complaint Resolution Whenever any participating LEA personnel are under investigation and subject to interrogation by the LEA for any reason that could lead to disciplinary action, demotion, or dismissal, the policy requirements of' the LEA shall he honored. If appropriate, an individual may he removed from participation in the activities covered under the MOA pending resolution of an inquiry.
C. Time Parameters for Resolution of Complaints It is expected that any complaint received will be resolved within 90 days. However, this will depend upon the nature and complexity of the substance of the complaint itself.
D. Notification of Resolution of a Complaint
Appears in 6 contracts
Sources: Memorandum of Agreement, Memorandum of Agreement, Memorandum of Agreement