Complaint Resolution Procedures Clause Samples

Complaint Resolution Procedures. Upon receipt of any complaint the ICE OPR will undertake a complete review of each complaint in accordance with existing ICE allegation criteria and reporting requirements. As stated above the ICE OPR will adhere to existing ICE reporting requirements as they relate to the DHS OIG and/or another legally required entity. Complaints will be resolved using the existing procedures, supplemented as follows: A. Referral of Complaints to LEA Internal Affairs Division. The ICE OPR will refer complaints, as appropriate, involving LEA personnel to the LEA’s Internal Affairs Division for resolution. The Internal Affairs Division Commander will inform ICE OPR of the disposition and resolution of any complaints referred by ICE OPR. B. Interim Action Pending Complaint Resolution Whenever any participating LEA personnel are under investigation and subject to interrogation by the LEA for any reason that could lead to disciplinary action, demotion, or dismissal, the policy requirements of' the LEA shall he honored. If appropriate, an individual may he removed from participation in the activities covered under the MOA pending resolution of an inquiry. C. Time Parameters for Resolution of Complaints It is expected that any complaint received will be resolved within 90 days. However, this will depend upon the nature and complexity of the substance of the complaint itself. D. Notification of Resolution of a Complaint

Complaint Resolution Procedures. (a) The Licensee shall establish a procedure for resolution of complaints by Subscribers. (b) Upon reasonable notice, the Licensee shall expeditiously investigate and resolve all complaints regarding the quality of Service, equipment malfunctions and similar matters. In the event that a Subscriber is aggrieved, the Issuing Authority or its designee(s) shall be responsible for receiving and acting upon such Subscriber complaint/inquires, as follows: (i) Upon the written request of the Issuing Authority or its designee(s), and subject to applicable privacy laws, the Licensee shall, within the (10) business days after receiving such request, send a written report to the Issuing Authority with respect to a complaint. Such report shall provide a full explanation of the investigation, finding and corrective steps, if necessary, taken by the Licensee. Should a Subscriber have an unresolved complaint regarding cable television operations, the Subscriber shall be entitled to file his or her complaint with the Issuing Authority or its designee(s), who shall have primary responsibility for the continuing administration of the Renewal License and the implementation of complaint procedures. Thereafter, if the Subscriber wished to participate in further processing of the complaint, the Subscriber shall meet jointly in Concord with the Issuing Authority or its designee(s) and a representative of the Licensee, within thirty

Complaint Resolution Procedures. 7.1 Complaint Procedures

Complaint Resolution Procedures. Complaints by any Person as to the operation of the Cable System may be filed in writing with the Franchising Authority, which shall within ten (10) days, forward copies of such complaints to the Franchisee. Franchisee will comply 30-A M.R.S.A. §3010.

Complaint Resolution Procedures. The Licensee shall establish a procedure for resolution of billing and privacy disputes and Complaints by Subscribers. The Licensee shall provide, on an annual basis, a written description of said procedures to all Subscribers, as well as the Issuing Authority.

Complaint Resolution Procedures. (a) The Licensee shall establish a procedure for resolution of billing and privacy disputes and Complaints by Subscribers. The Licensee shall provide, on an annual basis, a written description of said procedures to all Subscribers, as well as the Issuing Authority. (b) Upon request, the Licensee shall provide written information to the Issuing Authority regarding Subscriber Complaints in Rockland.

Complaint Resolution Procedures. Upon receipt of any complaint, the INS/OIA will undertake a complete review of each complaint against the allegation criteria and reporting requirements contained in the INS AM 5.5.201. As stated above, the INS/OIA will follow reporting requirements contained in AM 5.5.201 as they relate to the DOJ/OIG and/or the DOJ/CRT. Complaints will be resolved using the procedures specified in the aforementioned AM section, supplemented as follows:

Complaint Resolution Procedures. Consistent with applicable law, the Licensee shall establish a procedure for resolution of complaints by Subscribers.

Complaint Resolution Procedures. If you have a dispute with ▇▇▇▇▇▇ Savings Bank regarding your deposit account, contact one of our Personal Bankers to solve the problem. If the Bank fails to solve the problem, write a letter detailing the problem and the resolution you are seeking to: The Bureau of Financial Institutions will acknowledge the receipt of your complaint promptly and investigate your claim. You will be informed of the results of the investigation. Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. What? The types of personal information we collect and share depend on the product or service you have with us. This information can include: ◼ Social Security number and income ◼ transaction history and credit history ◼ account balances and mortgage rates and payments When you are no longer our customer, we continue to share your information as described in this notice. How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons ▇▇▇▇▇▇ Savings Bank chooses to share; and whether you can limit this sharing. Reasons we can share your personal information Does ▇▇▇▇▇▇ Savings Bank share? Can you limit this sharing? For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No For our marketing purposes— to offer our products and services to you Yes No For joint marketing with other financial companies No We don't share For our affiliates’ everyday business purposes— information about your transactions and experiences Yes No For our affiliates’ everyday business purposes— information about your creditworthiness No We don't share For our affiliates to market to you No We don't share For nonaffiliates to market to you No We don't share Who is providing this notice? ▇▇▇▇▇▇ Savings Bank How does ▇▇▇▇▇▇ Savings Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. How ...