Complaint Information. We want to give you the best possible service. If at any point you become unhappy or concerned about the service that we have provided to you then you should inform us immediately so that we can do our best to resolve the problem for you. (a) Our complaints process: In the first instance it may be helpful to contact the individual who is working on your case to discuss any concerns and we will do our best to resolve any issues at this stage. Alternatively, you may contact our Senior Partner, Mr ▇▇▇▇▇ ▇▇▇▇▇▇▇. His telephone number is +▇▇ (▇)▇▇ ▇▇▇▇ ▇▇▇▇ and his email address is ▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇.▇▇.
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Sources: Terms of Business, Terms of Business, Terms of Business