Common use of COMMON PROVISIONS Clause in Contracts

COMMON PROVISIONS. You may not cancel the Contract whose subject matter is the supply of any of the following products (stipulated in the Ruling of the Government of Russian Federation dd. January, 19, 1998 No. 55 On the list of non-food goods of the proper quality, which are not subject to return or exchange):  Goods for precaution and domiciliary treatment of diseases (sanitary and hygiene items made of metal, rubber, textiles or other materials, instruments, medical devices and hardware, oral hygiene products, spectacle lenses, childcare products), medicinal preparations  Hygienic items (toothbrushes, ▇▇▇▇▇, hairpins, hair rollers, wigs, chignons and other similar products)  Toiletries  Textile products (cotton, linen, silk, woolen and synthetic fabrics, goods made of nonwoven fabric materials – ribbons, ribbon floss, lacework, etc.); cable products (wires, cords, cables); construction and finishing materials (linoleum, film, carpets and other) and other goods sold per meter  Wearing apparel and knitwear (wearing and knitted underwear, legwear)  Items and materials contacting with foodstuff, items of polymeric materials, including single-use products (dishware and eating utensils and cooking appliances, containers and packing materials for storage and transportation of foodstuff)  Household products, pesticides and agrochemicals  Domestic furniture (sets of furniture)  Precious metal wares, items with precious stones, items made of precious metals with inserts of semiprecious and synthetic stones, cut precious stones  Automobiles and motor and cycle goods, trailers and numbered vehicle units to them; mobile agricultural labor saving devices; pleasure boats and other household boats  Technically sophisticated household goods provided with the warranty period (domestic cutting and woodworking machines; household machines and appliances; domestic communication electronic equipment; domestic computing and multiplying equipment; photographic and cinema equipment; electric musical instruments; automatons; domestic gas equipment and appliances)  Civilian weapons, main parts of civilian and duty firearms, bullets  Animals and plants  Non-periodic editions (books, brochures, albums, cartographic publications and printed music, sheet art editions, calendars, booklets, publications reproduced on technical information carriers)  Music CDs/DVDs without their original wrapping Your right to cancel a Contract only applies to products which are returned in the same condition as you received them. Please return any product using or including its original wrapping. You should also include with the product being returned all original boxes, labels, instructions/documents and wrappings. In any case, you shall return the product with the return form received on delivery duly completed. No refund will be made if the product has been used beyond opening or if it is damaged. Therefore, you should take reasonable care of the products while they are in your possession. You will be provided with a summary on the exercise of your right to cancel upon receiving the Shipment Confirmation. You may return product totally or partially paid and picked up in store only in the same ZARA store in Russia or by courier arranged by us. You may return prepaid product picked up in store in any ZARA store in Russia or by courier arranged by us. You may return product, which was delivered by courier to You, in any ZARA store in Russia or by courier arranged by us. a) Returns at specific ZARA store

COMMON PROVISIONS. You may not cancel the Contract whose subject matter is the supply of any of the following products (stipulated products(stipulated in the Ruling of the Government of Russian Federation dd. January, 19, 1998 No. 55 On the list of non-food goods of the proper quality, which are not subject to return or exchange):  • Goods for precaution and domiciliary treatment of diseases (sanitary and hygiene items made of metal, rubber, textiles or other materials, instruments, medical devices and hardware, ,oral hygiene products, spectacle lenses, childcare products), medicinal preparations  • Hygienic items (toothbrushes, ▇▇▇▇▇, hairpins, hair rollers, wigs, chignons and other similar products)  • Toiletries  • Textile products (cotton, linen, silk, woolen and synthetic fabrics, goods made of nonwoven fabric materials – ribbons, ribbon floss, lacework, etc.); cable products (wires, cords, cables); construction and finishing materials (linoleum, film, carpets and other) and other goods sold per meter  • Wearing apparel and knitwear (wearing and knitted underwear, legwear)  • Items and materials contacting with foodstuff, items of polymeric materials, including single-use products (dishware and eating utensils and cooking appliances, containers and packing materials for storage and transportation of foodstuff)  • Household products, pesticides and agrochemicals  • Domestic furniture (sets of furniture)  • Precious metal wares, items with precious stones, items made of precious metals with inserts of semiprecious and synthetic stones, cut precious stones  • Automobiles and motor and cycle goods, trailers and numbered vehicle units to them; mobile agricultural labor saving devices; pleasure boats and other household boats  • Technically sophisticated household goods provided with the warranty period (domestic cutting and woodworking machines; household machines and appliances; domestic communication electronic equipment; domestic computing and multiplying equipment; photographic and cinema equipment; electric musical instruments; automatons; domestic gas equipment and appliances)  • Civilian weapons, main parts of civilian and duty firearms, bullets  • Animals and plants  • Non-periodic editions (books, brochures, albums, cartographic publications and printed music, sheet art editions, calendars, booklets, publications reproduced on technical information carriers)  • Music CDs/DVDs without their original wrapping Your right to cancel a Contract only applies to products which are returned in the same condition as you received them. Please return any product using or including its original wrapping. You should also include with the product being returned all original boxes, labels, instructions/documents and wrappings. In any case, you shall return the product with the return form received formreceived on delivery duly completed. No refund will be made if the product has been used beyond opening or if it is damaged. Therefore, you should take reasonable care of the products while they are in your possession. You will be provided with a summary on the exercise of your right to cancel upon receiving the Shipment Confirmation. You may return product totally or partially paid and picked up in store only in the same ZARA store PULL&BEARstore in Russia or by courier arranged by us. You ▇▇▇▇▇▇.▇▇▇ may return prepaid product picked up in store in any ZARA store PULL&BEARstore in Russia or by courier arranged by us. You ▇▇.▇▇▇ may return product, which was delivered by courier to You, in any ZARA store PULL&BEARstore in Russia or by courier arranged by us. a) Returns at specific ZARA storePULL&BEARstore In such case, you should go to a store and present with the good a fully completed Returns Form(hereinafter, the “Returns Form”), cash-memoincluded within the parcel with the delivery of the product, copy of your passport ID, courier nakladnaya or transfer and acceptance act (original purchase), , fiscal ticket ▇▇▇▇▇▇ transaction statement. b) Returns by Courier When returning the product(s) by ▇▇▇▇▇▇▇ arranged by us, you should contact us through our web formto arrange for the product to be collected at your home. You should send the product in the same package received by following the directions on the “RETURNS” section of this website. You must put into a parcel a fully completed Returns Form, cash-memoincluded within the parcel with the delivery of the product, copy of your passport ID, courier nakladnayaor transfer and acceptance act (original purchase),,fiscal ticket ▇▇▇▇▇▇ transaction statement. This option will not be available for those orders to be delivered at the store and paid by Cash on Delivery. Neither of the above options will entail any additional cost to you. Where you would not wish to use neither of the free return methods available, you will be responsible for the return costs. Please bear in mind that if you wish to return the goods to us freight collect we may charge you any costs incurred in such return. The particular documents to be provided by You upon return among those mentioned in a) and b) above, will depend on the mean of payment used by You to pay your order and the place of delivery of your parcel. We will fully examine the returned product and will informyou of your right to refund (if any). We will process your refund as soon as possible and in any case, within 10 days fromthe date of the receipt of the consumer's notification to return the goods We will refund any money received fromyou using the same method used to make payment,unless it falls under exceptions stipulated in law. The list of methods is the following: - by cash in the store - to the banking card (passport copy to be attached compulsory) - money transfer through Russian Post We strongly recommend Youto fill in and print out the application formfor returns (Returns Form) on our web-page. Should you have any doubt, please contact us through our web formor by telephone at ▇ ▇▇▇ ▇▇▇ ▇▇ ▇▇.

COMMON PROVISIONS. You may not cancel the Contract whose subject matter is the supply of any of the following products (stipulated in the Ruling of the Government of Russian Federation dd. January, 19, 1998 No. 55 On the list of non-food goods of the proper quality, which are not subject to return or exchange):  · Goods for precaution and domiciliary treatment of diseases (sanitary and hygiene items made of metal, rubber, textiles or other materials, instruments, medical devices and hardware, oral hygiene products, spectacle lenses, childcare products), medicinal preparations  · Hygienic items (toothbrushes, ▇▇▇▇▇, hairpins, hair rollers, wigs, chignons and other similar products)  Toiletries  · Textile products (cotton, linen, silk, woolen and synthetic fabrics, goods made of nonwoven fabric materials – ribbons, ribbon floss, lacework, etc.); cable products (wires, cords, cables); construction and finishing materials (linoleum, film, carpets and other) and other goods sold per meter  · Wearing apparel and knitwear (wearing and knitted underwear, legwear)  · Items and materials contacting with foodstuff, items of polymeric materials, including single-use products (dishware and eating utensils and cooking appliances, containers and packing materials for storage and transportation of foodstuff)  Household products, pesticides and agrochemicals  Domestic furniture (sets of furniture)  · Precious metal wares, items with precious stones, items made of precious metals with inserts of semiprecious and synthetic stones, cut precious stones  · Automobiles and motor and cycle goods, trailers and numbered vehicle units to them; mobile agricultural labor saving devices; pleasure boats and other household boats  · Technically sophisticated household goods provided with the warranty period (domestic cutting and woodworking machines; household machines and appliances; domestic communication electronic equipment; domestic computing and multiplying equipment; photographic and cinema equipment; electric musical instruments; automatons; domestic gas equipment and appliances)  · Civilian weapons, main parts of civilian and duty firearms, bullets  Animals and plants  · Non-periodic editions (books, brochures, albums, cartographic publications and printed music, sheet art editions, calendars, booklets, publications reproduced on technical information carriers)  · Music CDs/DVDs without their original wrapping Your right to cancel a Contract only applies to products which are returned in the same condition as you received them. Please return any product using or including its original wrapping. You should also include with the product being returned all original boxes, labels, instructions/documents and wrappings. In any case, you shall return the product with the return form received on delivery duly completed. No refund will be made if the product has been used beyond opening or if it is damaged. Therefore, you should take reasonable care of the products while they are in your possession. You will be provided with a summary on the exercise of your right to cancel upon receiving the Shipment Confirmation. You may return product totally or partially paid and picked up in store only in the same ZARA PULL & BEAR store in Russia or by courier arranged by us. You may return prepaid product picked up in store in any ZARA PULL & BEAR store in Russia or by courier arranged by us. You may return product, which was delivered by courier to You, in any ZARA PULL & BEAR store in Russia or by courier arranged by us. a) Returns at specific ZARA PULL & BEAR store

COMMON PROVISIONS. You may not cancel the Contract whose subject matter is the supply of any of the following products (stipulated in the Ruling of the Government of Russian Federation dd. January, 19, 1998 No. 55 On the list of non-food goods of the proper quality, which are not subject to return or exchange):  • Goods for precaution and domiciliary treatment of diseases (sanitary and hygiene items made of metal, rubber, textiles or other materials, instruments, medical devices and hardware, oral hygiene products, spectacle lenses, childcare products), medicinal preparations  • Hygienic items (toothbrushes, ▇▇▇▇▇, hairpins, hair rollers, wigs, chignons and other similar products)  • Toiletries  • Textile products (cotton, linen, silk, woolen and synthetic fabrics, goods made of nonwoven fabric materials – ribbons, ribbon floss, lacework, etc.); cable products (wires, cords, cables); construction and finishing materials (linoleum, film, carpets and other) and other goods sold per meter  • Wearing apparel and knitwear (wearing and knitted underwear, legwear)  • Items and materials contacting with foodstuff, items of polymeric materials, including single-use products (dishware and eating utensils and cooking appliances, containers and packing materials for storage and transportation of foodstuff)  • Household products, pesticides and agrochemicals  • Domestic furniture (sets of furniture)  • Precious metal wares, items with precious stones, items made of precious metals with inserts of semiprecious and synthetic stones, cut precious stones  • Automobiles and motor and cycle goods, trailers and numbered vehicle units to them; mobile agricultural labor saving devices; pleasure boats and other household boats  • Technically sophisticated household goods provided with the warranty period (domestic cutting and woodworking machines; household machines and appliances; domestic communication electronic equipment; domestic computing and multiplying equipment; photographic and cinema equipment; electric musical instruments; automatons; domestic gas equipment and appliances)  • Civilian weapons, main parts of civilian and duty firearms, bullets  • Animals and plants  • Non-periodic editions (books, brochures, albums, cartographic publications and printed music, sheet art editions, calendars, booklets, publications reproduced on technical information carriers)  • Music CDs/DVDs without their original wrapping Your right to cancel a Contract only applies to products which are returned in the same condition as you received them. Please return any product using or including its original wrapping. You should also include with the product being returned all original boxes, labels, instructions/documents and wrappings. In any case, you shall return the product with the return form received on delivery duly completed. No refund will be made if the product has been used beyond opening or if it is damaged. Therefore, you should take reasonable care of the products while they are in your possession. You will be provided with a summary on the exercise of your right to cancel upon receiving the Shipment Confirmation. You may return product totally or partially paid and picked up in store only in the same ZARA store in Russia or by courier arranged by us. You may return prepaid product picked up in store in any ZARA store in Russia or by courier arranged by us. You may return product, which was delivered by courier to You, in any ZARA store in Russia or by courier arranged by us. a) Returns at specific ZARA store