Collector Communications Clause Samples
The Collector Communications clause defines the rules and procedures for how a collector may communicate with debtors or other relevant parties. Typically, this clause outlines acceptable methods of contact, such as phone, email, or written correspondence, and may set limits on the frequency or timing of communications to prevent harassment. Its core practical function is to ensure that all communications are conducted in a lawful, respectful, and transparent manner, thereby protecting the rights of debtors and minimizing the risk of disputes or regulatory violations.
Collector Communications. (a) LM will make available to the Bank at least six opportunities in each calendar year to communicate to Collectors messages or offers regarding the Bank’s participation in the AM Program, such as having inserts included in LM statement mailings or having presence in a magazine or LM’s website. The form and content of such communications shall be subject to LM’s sole discretion, including requirements as to size, weight and format. LM may charge the Bank for such communications provided that the rate is “cost effective” to the Bank. For purposes hereof, a “cost effective” rate is a rate, which, based on LM’s knowledge of the direct mail industry in Canada, is less than the rate a Person would typically pay an independent arm’s length third party for comparable communication vehicles in comparable circumstances, but in any event, LM need not charge below its own costs. LM will ensure that at least 50% of Collectors have reasonable means to access information with respect to their Collector balance and transaction information when provided by LM.
(b) The Bank shall ensure that the AM brand name and trade-▇▇▇▇ are used when identifying AM on its BankCard statements.
Collector Communications. The Bank shall be responsible for all communications with Collectors in respect of whom the Bank has directed LM to cancel any BankCard AM, including all associated costs and expenses. The Bank shall notify each such Collector of the cancellation of any BankCard AM previously issued to such Collector at the time and in the manner agreed upon by both parties. LM shall refer all Collector inquiries relating to the cancellation of BankCard AM to the Bank using the messages agreed upon by both parties. LM shall display the message agreed upon by both parties to identify the cancellation of BankCard AM in the transaction detail of Collector summary statements.
Collector Communications. When Collector is contacted in its capacity as tax collector for the TCC, Collector will advise that Collector is no longer designated as tax collector for the TCC and will advise of the name of the new tax collector as specified in written notice from the TCC to Collector.
Collector Communications. (a) [****].
(b) The Bank shall ensure that the AM brand name and trade-m▇▇▇ are used when identifying AM on its BankCard statements.