Cloud Hosting Services. 8.1 The Client acknowledges and agrees that: 8.1.1 the availability of the Solution is dependent upon the Cloud Hosting Services and is not within Education Horizons’ control; and 8.1.2 the Service Levels in this SLA do not apply in respect of any issues, Problems or defects relating to the Cloud Hosting Services. 8.2 All issues relating to the availability of, and any issues, Problems or defects in, the Cloud Hosting Services are the responsibility of the relevant Cloud Hosting Services provider and will be subject to the terms and conditions and service levels which that provider has in place from time to time.
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