CLAIMS PROGRAM PROCEDURES Clause Samples
CLAIMS PROGRAM PROCEDURES. 7.1. The Claims Program will commence in accordance with the terms and conditions of this Agreement no later than 14 days after the Effective Date. To the extent not set forth herein, the Claims Administrator will establish all policies and procedures involved in processing claims under the terms of this Agreement, with input from Class Counsel and Plycem, but subject to the Court’s oversight.
7.2. The Claims Administrator will maintain a full file of each claim including a record for damages to be paid under this Agreement. In this database, the Claims Administrator will provide ▇▇▇▇▇▇ and lead counsel with reports and information about each claim upon request.
7.3. All claims for damages to be paid under the Agreement must be submitted by filing a Claims Package with the Claims Administrator through the Settlement web site, by email, or via U.S. Mail or other postal service.
7.4. To be considered for payment, a claim must be received—either by Internet or U.S. Mail—by 6 p.m. on the final day of the Claims Submission Period. Any Claim Package received by this deadline will be reviewed by the Claims Administrator so long as it contains the basic documentation and information required by the Claim Form. The Claims Administrator will reject any Claim Package that does not meet this standard regardless of claimant circumstances.
CLAIMS PROGRAM PROCEDURES. 6.1. The Claims Program will commence in accordance with the terms and conditions of this Agreement no later than ten (10) days after the Effective Date. Class Counsel and the Claims Administrator will jointly establish all policies and procedures involved in processing Eligible Claims under the terms of this Agreement, subject to approval by the Courts.
6.2. All claims under the Agreement will be commenced by filing with the Claims Administrator a Claims Package, which shall include the Claim Form attached as Exhibit 1 to this Agreement, photographs, and other documents required pursuant to this Section 6 of the Agreement. Any Settlement Class Member who believes that they may have an Eligible Claim may visit the Settlement Website to submit a claim electronically or download a Claim Form so that it may be mailed to the Claims Administrator. Settlement Class Members who do not have access to the Settlement Website may contact the Claims Administrator by telephone or in writing to request a Claim Form. The Claims Administrator shall promptly assign a claim number and provide one of the Claim Forms to every person requesting one. If a person requests a Claim Form during the Claims Submission Period, but receives it after the Claims Submission Period has passed, they will be granted another sixty (60) days to complete and return a Claims Package from the date when the Claim Form was sent.
6.3. In order to recover under this Claims Program, a Settlement Class Member requesting a remedy under the Agreement shall provide information deemed sufficient by the Claims Administrator acting in good faith to determine whether they have an Eligible Claim.
6.4. To recover under the Claims Program, a Settlement Class Member must properly complete a Claim Form, substantially in the form of Exhibit 1 attached to this Agreement, and provide all required supporting documentation. The Claims Administrator may determine in the case of a Settlement Class Member who previously submitted a claim to CertainTeed that the documents provided to CertainTeed are adequate to support the claim.
6.5. When a Settlement Class Member submits a Claim Form, they must also submit any one of the following to substantiate product identification:
a. photographs of the cladding and the structure sufficient to establish that the cladding installed on the property is the Siding; or
b. reliable and contemporaneous documentary proof of purchase and installation of Siding, such as an invoice from a buil...
CLAIMS PROGRAM PROCEDURES. 7.1 The Parties will use commercially reasonable efforts to implement the Claims Program in accordance with the terms and conditions of this Agreement as soon as reasonably practicable after the Effective Date.
7.2 In order to receive any compensation, an Eligible Claimant must submit a claim during the Claims Period. Any such claim will be administered by GAF through its Warranty Services Department and/or the Third Party Claims Administrator. GAF shall have no obligation to administer or pay any Claim submitted after expiration of the Claims Period. GAF will use commercially reasonable efforts to process and respond to each Claim submitted in accordance with this Agreement in a cost-effective and timely manner. A Settlement Class Member will have a right to appeal to a Special Master from any adverse determination by GAF pursuant to subsection 7.16.
7.3 Any Settlement Class Member who desires to make a claim under the terms of the Agreement shall contact the GAF Warranty Services Department or the Third Party Claims Administrator by (a) telephone at (▇▇▇) ▇▇▇-▇▇▇▇, (b) email to ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇.▇▇▇,