Circuit Availability Standard Clause Samples
The Circuit Availability Standard clause defines the minimum level of operational uptime or reliability that a telecommunications or data circuit must maintain. Typically, this clause sets a percentage threshold (such as 99.9% uptime) over a specified period, and may outline procedures for monitoring, reporting, and addressing outages or service interruptions. Its core practical function is to ensure consistent service quality and to provide a clear benchmark for performance, thereby protecting the customer from excessive downtime and holding the service provider accountable.
Circuit Availability Standard. Circuit Availability is defined as the total number of minutes in a calendar month during which a Wavelength Services circuit is available to exchange data between two Customer Sites, divided by the total number of minutes in a calendar month.