Common use of Changes in Functionality Clause in Contracts

Changes in Functionality. During the term of an Exhibit A, Vendor shall not reduce or eliminate functionality in the Services. Where Vendor has reduced or eliminated functionality in the Services, Citizens, at Citizens’ sole election and in Citizens’ sole determination, shall: (a) have, in addition to any other rights and remedies under this Agreement or at law, the right to immediately terminate this Agreement or the Exhibit A and be entitled to a return of any prepaid fees; or, (b) determine the value of the reduced or eliminated functionality and Vendor will immediately adjust the Services Fees accordingly on a prospective basis. Where Vendor has introduced like functionality in other services, Citizens shall have an additional license and subscription right to use and access the new services, at no additional charge, with the same rights, obligations, and limitations as for the Services. Where Vendor increases functionality in the Services, such functionality shall be provided to Citizens without any increase in the Services Fees.