Cart Replacement Protocol Clause Samples

Cart Replacement Protocol. 1.1. Carts damaged by Contractor must be replaced or repaired by Contactor, at Contractor’s expense, and delivered to the customer within five (5) working days. 1.2. Upon notification of Contractor by a customer that Cart has been lost, stolen, or materially damaged, Contractor must replace or repair and deliver a replacement Cart to the service receipt within five (5) working days. 1.3. Where Contractor can document that a Cart has been damaged by the misuse or negligence of a customer, Contractor must still replace or repair the damaged Cart, but Contractor may charge the customer for the cost of the new cart or the repair, whichever is less. 1.4. Contractor shall provide notice to customers on the proper use of Carts, and that misuse may subject the customer to charges for repair or replacement. 1.5. To the extent not otherwise addressed in this Exhibit G, Contractor will replace used Carts with new Carts on an as-needed basis when such used Carts are no longer repairable or serviceable, as determined by mutual agreement between Contractor and the City. The Parties anticipate that Carts will need to be replaced fifteen (15) years after first issued to a given customer, unless Contractor demonstrates to the reasonable satisfaction of the City Manager or City Manager’s designee that any then-existing Cart(s) for such customer are serviceable. 1.6. Upon request by a customer for a different a Cart size or in the event of a change in Cart size due to Contractor’s customer waste assessment, Contractor must provide the new exchanged Cart(s) one time per year per cart at no charge to the customer.