CARDHOLDER INQUIRIES AND COMPLAINTS. If a Cardholder makes an inquiry or complaint to the Company about the nature, quality or quantity of goods purchased from the Company with a Credit Card, or a Cardholder has made an inquiry or complaint to the Bank concerning the nature, quality or quantity of goods purchased from the Company with a Credit Card, the Company shall deal directly with the Cardholder to resolve any such complaint or inquiry. The Company shall answer all inquiries from the Bank about complaints made to the Bank by Cardholders within 10 days after the Company receives an inquiry from the Bank.
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Samples: Credit Card Processing Agreement (Alliance Data Systems Corp), Processing Agreement (Alliance Data Systems Corp), Credit Card Processing Agreement (Alliance Data Systems Corp)
CARDHOLDER INQUIRIES AND COMPLAINTS. If a Cardholder makes an ----------------------------------- inquiry or complaint to the Company about the nature, quality or quantity of goods purchased from the Company with a Credit Card, or a Cardholder has made an inquiry or complaint to the Bank concerning the nature, quality or quantity of goods purchased from the Company with a Credit Card, the Company shall deal directly with the Cardholder to resolve any such complaint or inquiry. The Company shall answer all inquiries from the Bank about complaints made to the Bank by Cardholders within 10 l0 days after the Company receives an inquiry from the Bank.
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Samples: Credit Card Processing Agreement (Charming Shoppes Inc)