Capturing Language Data Sample Clauses
Capturing Language Data. Within one year of the appointment of the Language Access Program Manager, KCSO will develop and implement a standardized method through existing data collection systems to document contacts with LEP individuals, consistent with II.A.2.g above. Such contacts may include, but are not limited to, calls for service, field contacts, telephone calls, electronic communications, and complaints. Data to be captured will include the primary language spoken, and the method of language assistance provided, if any. KCSO will continue to assess and adapt its current data capture modalities to improve its capability to capture and document language contacts in a manner that can be assessed and monitored by the Language Access Program Manager.
Capturing Language Data. Within 120 days of the Effective Date of this MOU, DCSO will develop and train all staff on using a standardized method of data collection to document contacts with individuals with LEP (this will be limited to those contacts that are typically and currently documented by DCSO personnel; contacts that are typically not documented will not be required to be documented, but could be at the discretion of DCSO personnel). When drafting written reports, where applicable, DCSO personnel will note the individual’s status as LEP, the primary language spoken, and the method of communication used by DCSO to interact with the individual. DCSO will assess and modify its current system of recordkeeping to ensure DCSO can document this information electronically in a manner that can be reviewed and monitored by the Language Access and Reporting Specialist.