Call Home. Darktrace’s Call Home feature is critical for certain Support Services. Darktrace will limit its access solely to the extent relevant to Darktrace's provision of the Support Services, and such remote access will be subject to Customer’s reasonable policies and procedures provided to Darktrace in writing in advance. The Call Home connection remains within Customer’s complete control and can be initiated and terminated at any time by Customer.
Appears in 4 contracts
Samples: Darktrace Master Services Agreement, Darktrace Master Services Agreement, Darktrace Master Services Agreement
Call Home. Darktrace’s Call Home feature is critical for certain Support Services. Darktrace will limit its access solely to the extent relevant to Darktrace's provision of the Support Services, and such remote access will be subject to Customer’s reasonable policies and procedures provided to Darktrace in writing in advance. The Call Home connection remains within Customer’s complete control and is initiated by the onsite Appliance. It can be initiated and terminated at any time by Customer.
Appears in 3 contracts
Samples: Darktrace Master Customer Agreement, Darktrace Master Customer Agreement, Darktrace Master Customer Agreement
Call Home. Darktrace’s Call Home feature is critical for certain Support Services. Darktrace will limit its access solely to the extent relevant to DarktraceDarktr’ce's provision of the Support Services, and such remote access will be subject to Customer’s reasonable policies and procedures provided to Darktrace in writing in advance. The Call Home connection remains within Customer’s complete control and is initiated by the onsite Appliance. It can be initiated and terminated at any time by Customer.
Appears in 1 contract
Samples: Darktrace Master Customer Agreement