Billing Resolution Sample Clauses
The Billing Resolution clause establishes the procedures for addressing and resolving disputes related to invoices or billing statements between parties. Typically, it outlines the timeframe within which a party must raise a billing dispute, the process for reviewing and investigating the issue, and the steps required to correct any errors, such as issuing credits or revised invoices. This clause ensures that billing disagreements are handled promptly and systematically, minimizing disruptions to payment processes and maintaining clear financial records.
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Billing Resolution. 15.1 If the Customer in good faith disputes any invoiced amount, it shall submit to SaskTel, within thirty (30) days following the date of the invoice, full payment of the undisputed portion of the invoice and written documentation identifying and substantiating the disputed amount. The Customer and SaskTel will endeavor to promptly resolve any questions or disagreements regarding a disputed billing. If the Customer fails to resolve and pay any undisputed portion of any SaskTel billing invoice or any settlement in favor of SaskTel within 30 days after the date of notice of dispute, SaskTel shall have the right to issue to the Customer a written notice of suspension of Service to the Customer, whereupon SaskTel shall have the right to disconnect and cease the provision of any and all Service or connectivity to the Customer. Cancellation fees outlined within the Agreement will apply.