Common use of Baselines Clause in Contracts

Baselines. Table 4 sets forth the Baselines for each of the first five (5) Contract Years (estimates only in the case of Contract Years two (2) through five (5)). The Baselines shall be re-set as provided in Section 6.2.3 of the Agreement. Mainframe Server (MIPS) 410 410 410 437 503 Mainframe DASD (GB) 1,883 2,353 2,941 3,677 4,596 Mainframe Tape 13,540 14,217 14,928 15674 16,458 Microfiche 9,000 6,750 5,063 3,797 2,848 Laser (3900) Printer 415,972 332,742 266,193 212,955 170,364 NT Application Server 36 38 40 42 44 NT Database ▇▇▇▇▇▇ ▇ ▇ ▇ ▇ ▇▇ Other NT Servers 21 24 27 29 31 Additional Infrastructure Support 21 7.05 28.5 21 22.05 Development/Test/QA 80 84 88 92 97 NT Tape Backup 7.5 10 12.5 15.0 17.5 NT SAN Storage 16,384 16,384 18,432 20,480 22,528 Project Pool Hours 100 100 100 100 100 Desktop Support - Remote Offices 103 103 103 103 103 Portions marked [***] have been omitted pursuant to a Confidential Treatment Request by Symetra Financial Corp., this information has been filed separately with the Securities and Exchange Commission. Table of Contents Symetra Life Insurance Company (Symetra) Schedule 3—Fees PDA Support - Remote Offices 26 26 26 26 26 **Distributed High-volume Production/Printing 1 1 1 1 1 Network-Attached Printer Support - HQ & Remote 73 75 77 79 81 IMProvider for PCs / Net Printers - Remote Offices 26 26 26 27 27 **IMProvider for Servers - HQ & Remote 1 1 1 1 1 Desktop Support and Engineering 1112 1108 1106 1103 1101 Help Desk Calls 973 997 1,020 1,045 1,045 Managed Routers 15 15 15 15 15 Managed Switches 17 17 17 17 17 Managed ▇▇▇▇▇▇▇▇▇ ▇ ▇ ▇ ▇ ▇ ▇▇▇▇▇ ▇▇▇’s (Over 300 handsets / Extensions) 1,007 1,030 1,053 1,077 1,101 PBX Handsets 1,110 1,133 1,156 1,180 1,204 PBX -Like Services 1,110 1,133 1,156 1,180 1,204 ACD-Like Services 150,000 153,600 157,286 161,061 164,927 IVR-Like Services 150,000 153,600 157,286 161,061 164,927 Voice Mail Systems 1,248 1,271 1,294 1,318 1,342 Call Recording 1 1 1 1 1 Page Output (Simplex Printed Page) 612,214 673,435 740,779 814,857 896,343 Post-Processing 306,650 337,315 371,047 408,152 448,967 6x9 envelopes 287,105 315,816 347,398 382,138 420,352 Automated flat envelopes 9,014 9,915 10,907 11,998 13,198 Boxes 10,362 11,398 12,538 13,792 15,171 Binding 169 186 205 226 249 Storage 500 575 661 760 874 Forms Coding and Maintenance 208 208 208 208 208 Postal Presorting 287,105 315,816 347,398 382,138 420,352 Supplies to be supplied by Symetra 6x9 envelopes 287,105 315,816 347,398 382,138 420,352 Flat envelopes 9,014 9,915 10,907 11,998 13,198 Boxes 10,362 11,398 12,538 13,792 15,171 Content Management 744,049 annual document volumes 744,049 744,049 744,049 744,049 744,049 Annual number of pages 3,398,616 3,398,616 3,398,616 3,398,616 3,398,616 Mailroom 283,218 283,218 283,218 283,218 283,218 Scanning 283,218 283,218 283,218 283,218 283,218 Indexing 62,004 62,004 62,004 62,004 62,004 MicroFiche/Film BF Conversion (Scan on-demand only) 8,000,000 8,000,000 8,000,000 8,000,000 8,000,000 Table of Contents Symetra Life Insurance Company (Symetra) Schedule 3—Fees